Dealership Experience
8 yrs, 9 mos
191 Reviews
Write a Review191 Reviews of Igor Zaiats
April 22, 2024
Tom Matthews has been our Sales agent for everything we've done at Ganley Westside Imports, including two vehicle leases and a used vehicle purchase of our second leased vehicle when the lease expired. we've done at Ganley Westside Imports, including two vehicle leases and a used vehicle purchase of our second leased vehicle when the lease expired. Tom has never NOT put 100%+ effort into everything he's ever done for us. We know this has been with the assistance of management, including Carlo Matos, on one of our leases, but our most direct interactions have been with Tom. Igor Zaiats not only made our purchase contract and financing signing as pain free as possible but, when our original financing fell through, Igor made a number of phone calls and secured us a better auto loan with significantly lower interest that ultimately saves us a few thousand dollars on the total cost of our purchase. So from our perspective, there isn't a division within Ganley Westside Imports that DOESN'T make every effort to come through for the customer. Yes, it serves their bottom line as well, all dealerships make sure of that, but they dealt with us pretty straight forward. We gave them exactly what we were looking for, and they came through with no struggle or obstacles, we were done in less than two hours, if I remember correctly - and most of that time was spent waiting for Igor to take care of several customers' paperwork ahead of us. We've always appreciated Ganley Westside Imports, and will always go to them first for anything we need in the future. More
Other Employees Tagged: Carlo Matos, Tom Matthews
April 18, 2024
Efficient, polite, knowledgeable, quick is how I would describe my overall experience at Ken Ganley Imports. describe my overall experience at Ken Ganley Imports. More
Other Employees Tagged: Rachel Shafer, Asif Kassam
April 08, 2024
My Sales person (Malik) was GREAT, the finance person (Igor) was also very good. I believe Asif Kassam is the manager, who helped me a couple of times when Malik was unavailable. (Igor) was also very good. I believe Asif Kassam is the manager, who helped me a couple of times when Malik was unavailable. More
Other Employees Tagged: Asif Kassam, Malik De Leon
January 18, 2024
I had a very pleasant experience. My salesman was able to fit in the buying process around my schedule. My salesman was able to fit in the buying process around my schedule. More
Other Employees Tagged: Tom Matthews
January 17, 2024
The people at this dealership are accommodating, helpful and friendly. People that had nothing to do with my purchase there were accommodating helping me find the location of the person or place I needed! and friendly. People that had nothing to do with my purchase there were accommodating helping me find the location of the person or place I needed! They were all very welcoming! More
Other Employees Tagged: Scott Wnek, Asif Kassam
January 17, 2024
Absolutely a perfect experience and willing to go back to purchase another vehicle. A great dealership. purchase another vehicle. A great dealership. More
Other Employees Tagged: Mike Olesen, Asif Kassam, Dylan Cairelli
January 17, 2024
This dealership is awesome. Everyone goes out of their way to make sure customers have what they need. Everyone goes out of their way to make sure customers have what they need. More
Other Employees Tagged: Rachel Shafer, Robert Brown
January 17, 2024
The sales department and finance department with Scott and Igor are great. The service department has some of the worst execution and customer service in any setting I have experienced. and Igor are great. The service department has some of the worst execution and customer service in any setting I have experienced. More
Other Employees Tagged: Scott Wnek , Mike Proffitt
January 07, 2024
I felt like Scott was straightforward and helpful. I got exactly what I wanted from Ganley. I got exactly what I wanted from Ganley. More
Other Employees Tagged: Scott Wnek
January 07, 2024
Awesome sales department, awesome service I received from everyone at this Subaru dealership! Great service! everyone at this Subaru dealership! Great service! More
Other Employees Tagged: Asif Kassam, Aunna Regas, Candace Bargar