Ilia Shulgin

It was time to replace the tires on my EV and they did not recommend the most expensive set (self-sealing) but a somewhat less costly set that doesn't self-seal but offers with more tread, the most approp not recommend the most expensive set (self-sealing) but a somewhat less costly set that doesn't self-seal but offers with more tread, the most appropiate for a heavier car. More

by SMOBLEY62 Verified Customer Verified Customer

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ALL AROUND WORST CAR BUYING EXPERIENCE. DO NOT RECOMMEND. TERRIBLE CUSTOMERS SERVICE WITH POOR COMMUNTICATION SKILLS. DO NOT RECOMMEND. TERRIBLE CUSTOMERS SERVICE WITH POOR COMMUNTICATION SKILLS. More

by tym4ck0711 Verified Customer Verified Customer

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May 2025: Abysmal service department experience at McLoughlin Chevrolet with a warranty issue on a 2023 large SUV. - The service department took 3 weeks to incorrectly diagnose our "whiny transmiss McLoughlin Chevrolet with a warranty issue on a 2023 large SUV. - The service department took 3 weeks to incorrectly diagnose our "whiny transmission". McLoughlin Chevrolet had our car from May 1 to May 22. - After the first backordered parts replacement, the vehicle failed final inspection two different times, resulting in delays due to backordered parts. - When returned to us, we noticed the same whine in the transmission. - We took it to a GMC dealer down the street from McLoughlin Chevrolet. - Within hours, the GMC dealer called to tell us they found metal shavings in the transmission fluid, most likely from grinding gears in the transmission, which is what is causing the "whiny sound". And they said the prior maintenance team had overfilled the transmission fluid. - Now we have been without our vehicle for another 3 weeks because McLoughlin Chevrolet missed the fact that the transmission needed to be replaced. On top of that, while our 3-row vehicle was being incorrectly diagnosed for 3 weeks, McLoughlin Chevrolet gave us a smaller, 2-row EV that could not be charged at our house. But, they did offer for us to bring it to the dealer to be charged up during the 3 weeks…not helpful. More

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Ilia explained all my options for the service I could get for my Corvette. I ended up choosing the best option because it covered everything that was needed and more. Thank you for great service for my Corvette. I ended up choosing the best option because it covered everything that was needed and more. Thank you for great service More

by natewilliams1954 Verified Customer Verified Customer

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great service w a smile. I was able to schedule a next day appt. They were communicative and fair. Thanks! I was able to schedule a next day appt. They were communicative and fair. Thanks! More

by LOLABOLLER Verified Customer Verified Customer

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Ilia Shulgin was very helpful. He explained everything well. I also appreciated the help from Sharla at the front desk. She helped me use my coupon. He explained everything well. I also appreciated the help from Sharla at the front desk. She helped me use my coupon. More

by S.Riley Verified Customer Verified Customer

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Excellent service, wonderful people and very prompt to answer questions. Highly recommend McLaughlin Chevrolet to anyone. answer questions. Highly recommend McLaughlin Chevrolet to anyone. More

by LPEARSON1117 Verified Customer Verified Customer

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Abby is the literal best! Such a wonderful person who goes above and beyond for her customers. I’m so glad we got the chance to meet her because she made our experience a grea Such a wonderful person who goes above and beyond for her customers. I’m so glad we got the chance to meet her because she made our experience a great one. We recommend her to anyone. Thanks again Abby! More

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Ilia came through in the clutch for me. I had big issue & had a limited time frame. Ilia and the mechanic stayed late until the job was done. Good employees are hard to find. If I was in I had big issue & had a limited time frame. Ilia and the mechanic stayed late until the job was done. Good employees are hard to find. If I was in charge, they'd be getting a bonus & or raise. More

by KURT26 Verified Customer Verified Customer

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