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Imran Javed
22 Reviews
22 Reviews
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22 Reviews of Imran Javed
June 09, 2025
Thank you, Mark for the excellent customer service! I appreciate your professionalism and positive attitude. I appreciate your professionalism and positive attitude. More
by carmichaelj6
Verified CustomerOther Employees Tagged: Michelle Jackson, Mark Johnson, Derrick Edwards
June 07, 2025
Always polite and professional. Mark really listened to me! I don't like the video and all the text messages ,prefer talking to human being! Mark really listened to me! I don't like the video and all the text messages ,prefer talking to human being! More
by GAYLE.GUILFORD
Other Employees Tagged: Michelle Jackson, Mark Johnson, Derrick Edwards
June 01, 2025
They was very professional to help me out a lot especially in my hour of need and I would recommend them to all my friends especially in my hour of need and I would recommend them to all my friends More
by DHOPKINS941
Other Employees Tagged: Michelle Jackson, Mark Johnson, Derrick Edwards
May 25, 2025
Everything was perfect. My service provider was attentive and answered all my questions. She followed up with me and let me know the costs and time to pick up vehicle. My service provider was attentive and answered all my questions. She followed up with me and let me know the costs and time to pick up vehicle. More
by CHOLLOWAY1
Other Employees Tagged: Michelle Jackson, Mark Johnson, Derrick Edwards
May 18, 2025
Consistently exceptional service from Mark and the entire team. I highly recommend BMW of Owings Mills. team. I highly recommend BMW of Owings Mills. More
by BLACKWELLD3
Other Employees Tagged: Michelle Jackson, Mark Johnson, Derrick Edwards
May 12, 2025
10 stars go to Marshall, who is no longer the Service Manager. I was just informed about this on my last visit. He will be missed, and he was a valuable asset to this store/Imran. However, I was introduc Manager. I was just informed about this on my last visit. He will be missed, and he was a valuable asset to this store/Imran. However, I was introduced to Stacey several years ago by Marshall, who has been instrumental in keeping me coming back to this Store. She is now the ONE who goes above and beyond to resolve issues and 10*s for not only her problem solving but for her attention to my Service needs. She even took the time to drive to my house to pick up the loaner and deliver my car clean as a whistle! I had some concerns about my paint, and she made sure that Imran gave my/her query the final stamp of Approval. Please make sure that Stacey is commended for her invaluable customer care. Thank you, Stacey! Chris L. More
by christopher.lane
Other Employees Tagged: Karen Anderson
May 07, 2025
I felt the process of getting it done was simple, however every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my dr every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my driver side seat and someone attempted to wipe it which left the seat dark and shiny. My car is a BMW X7M 2024. When bringing it to the original place that I bought it, I would hope a 130k car would be handled with car. It was treated like a beater. I am nervous to return for my next service. I've also had occasions where the music was on different channels and the driver seat is never repositioned back correctly. I would have expected more from BMW service center and each time I return I'm disappointed. More
by olanphar
Other Employees Tagged: David Hess, Daniel Kim, Michelle Jackson, Eric Lowery, Karen Anderson, Howard Mei, Daniel Cushner, Mark Johnson, Derrick Edwards , Why I am rating specifically named people, I don't know them by name/
