Inez Belbin | Page 4

Great service! Excellent service, thank you for everything! Made my visit really pleasant! They asked if I needed help and answered all my questions so well. Thank y Excellent service, thank you for everything! Made my visit really pleasant! They asked if I needed help and answered all my questions so well. Thank you for the great customer service! More

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Repair to Highlander Toyota of Braintree went above and beyond to repair the rear heater supply tubing. Inez, the techs and the Service Manager were all excellent! Thank Toyota of Braintree went above and beyond to repair the rear heater supply tubing. Inez, the techs and the Service Manager were all excellent! Thanks More

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Fine service The service I received today was great. Right on with everything they quoted and did.inez was professional and very out going. A terrific representa The service I received today was great. Right on with everything they quoted and did.inez was professional and very out going. A terrific representative for your company. More

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Toyota Braintree takes good care of customers! I took my 2015 Toyota Rav4 for regular service. Given my mileage, I unexpectedly needed new brakes. Inez at the dealership was caring and helpful. I took my 2015 Toyota Rav4 for regular service. Given my mileage, I unexpectedly needed new brakes. Inez at the dealership was caring and helpful. More

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Braintree Toyota Love Braintree Toyota, from buying my car there to having it serviced A rating for all of the employees that I come in contact with.I highly recom Love Braintree Toyota, from buying my car there to having it serviced A rating for all of the employees that I come in contact with.I highly recommend this dealership. More

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Very efficient A Very efficient and professional automotive customer service operation. The service rep was very informative and explained the repairs well. The wait A Very efficient and professional automotive customer service operation. The service rep was very informative and explained the repairs well. The waiting area was roomy and comfortable (and the coffee is complimentary). More

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Service Very happy with your service department. As a recent widow taking a car for service was a totally new experience for me. I was treated courteously a Very happy with your service department. As a recent widow taking a car for service was a totally new experience for me. I was treated courteously and did not feel out of my comfort zone.. I would not hesitate to bring my car back for next service date. More

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Service experience Paula Cashman is one of the very best service representatives I have had. She is attentive, knowledgeable and caring. I feel I can trust her and she n Paula Cashman is one of the very best service representatives I have had. She is attentive, knowledgeable and caring. I feel I can trust her and she never steers me wrong when advising me on service needs for my car. Today the mechanic who worked on my car came out to help me reconnect my Bluetooth. He was so patient and willing to help. It’s great people like these that make me want to keep coming for service. Inez has also helped me once when Paula was not available and she too gave me the same experience. I joked that now she’s my go to person if Paula is not there. My thanks go out to the team. More

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Always good service This service trip was just for an oil change, but other service was recommended that had not been done when it should have been. I found this annoying This service trip was just for an oil change, but other service was recommended that had not been done when it should have been. I found this annoying because I bring my car in for ALL its service and I would have had the work done on schedule if it had been mentioned then. I find these ‘add-on’ surprises not pleasant. It makes me suspicious that they are trying to up the sale. Because I intend to keep this car running for awhile and it has been my most reliable car, I do all the maintenance suggested. More

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Recall gone wrong Undercoating recall completed - entire truck covered with overspray - and left in that condition post recall - called to pick up vehicle by Toyota as Undercoating recall completed - entire truck covered with overspray - and left in that condition post recall - called to pick up vehicle by Toyota as ready for pick up - clearly no quality control or pride in their workmanship More

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