Ira Jackson-Carpenter | Page 25

We shopped for our new CR-V and Civic at a few Dealerships, and compared the price, service and "intangibles" of each Dealer. Our final decision to purchase two new cars today at Jay Honda was at Dealerships, and compared the price, service and "intangibles" of each Dealer. Our final decision to purchase two new cars today at Jay Honda was at first what we thought would be a tough decision, as at least one other Dealer and its Sales People would have to "lose", after also working to get our business. But, the reaction of the other Dealers after our decision, combined with Ira's outstanding service and patience, as well as Mike's repeated considerations of our many requests (and counter-offers) as we tried to make our decision, convinced us that we made the right decision, no question. After the sales, Xavier did a good job of considering our short term AND longer term financial horizons, and helped us find a way to purchase both cars, instead of leasing one (which we really didn't prefer). He helped us see the wisdom of buying both, and we agreed with his rationale. Good insights. FInally, everyone at Jay who we dealt with from the first response to my blind e-mail (that alone is rare these days) to the final signing were great. A truly fine Dealer, in our opinion - and we've dealt with many. More

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Buying a Civic at Jay Honda My car died on a Monday. I had only three days to purchase a new vehicle. I contacted the three major Honda dealers in the greater Cleveland area. Onl My car died on a Monday. I had only three days to purchase a new vehicle. I contacted the three major Honda dealers in the greater Cleveland area. Only Ira Jackson-Carpenter at Jay Honda responded promptly with all the information I needed to make a great buying decision. I first spoke to him on the Tuesday the day after my car died and on Wednesday by 1:00 o'clock, I was driving home in a 2012 Honda Civic. I feel very comfortable recommending both Ira Jackson-Carpenter and Jay Honda. Susan Richards More

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I've never been to a car dealer that made the entire car buying experience so easy as it was today. I was in for a maintenance service appointment, and was not planning on buying a car today until I wa car buying experience so easy as it was today. I was in for a maintenance service appointment, and was not planning on buying a car today until I was approached by Ira Jackson Carpenter. Ira deserves commemoration for his professional customer service today. He was never pushy or made me feel like I was "taken for a ride". I will definately spread the word on his excellent customer service as well as now, after now my 4th Honda, "Honda is the way to go!". Thank you so much for making this unplanned investment such a smooth experience. Sincerely, Kate Hoagland More

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The experience at Jay Honda was great! The people were attentive,courteous and professional. From the time of entry to the time of delivery the dealership was considerate of my circumstances and time. Ira attentive,courteous and professional. From the time of entry to the time of delivery the dealership was considerate of my circumstances and time. Ira Jackson was very helpful and explained the process accurately. He was very professional and made my whole family feel at home. I would recommend Jay Honda to all my family and friends who are looking for a car and want to experience the same kind of hospitality. Thank you More

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Ira can be described in 2 words: Friendly and efficient. I typically hate going to car dealerships - but Ira made the whole experience different for me. I typically hate going to car dealerships - but Ira made the whole experience different for me. More

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Ira Jackson-Carpenter was very professional, courteous, and friendly. He answered any questions that I had. The gentleman in finance was also very helpful. It was clear that I can always call with any p and friendly. He answered any questions that I had. The gentleman in finance was also very helpful. It was clear that I can always call with any problems or questions. I will recommend this dealership to others. I am enjoying my Honda Accord. More

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I can not say enough about Ira. He was professional, friendly, and made the experience the best car shopping I have ever had. I would recommend him th my family and friends. friendly, and made the experience the best car shopping I have ever had. I would recommend him th my family and friends. More

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My salesman Ira Carpenter was the Best Sales man I have ever experience. He was very informative. He was very patient and understanding to our needs. Ira explained in detail about the Honda Sport. He answe ever experience. He was very informative. He was very patient and understanding to our needs. Ira explained in detail about the Honda Sport. He answered all questions and concerns we had. He handled all of our paperwork in a timely matter. I would rate my experience with Ira 100% and more. He deserve the highest rating you have to give him, because I have never felt this kind of experience in my life with a salesman. Most salesman be in a hurry to get the sale, didn't have that experience with Ira. Ira also explained in detail the functions in the car. Everyone that we came in contact at Honda was very nice and helpful. The Finance manager who went over our final paper work was very nice, didn't rush, took his time and answered any question we had. My overall experience at Jay Honda was excellent. Ira was very knowledgeable, confident, polite, professional. Kudo's to Ira for providing me and my husband with a wonderful experience. Thanks you Ira Carpenter for the best experience, and for being a Excellent Salesman. I will recommend my friends and more family members to get their next car from Ira Carpenter at Jay Honda. Thanks! More

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Our experience at Jay Honda was awesome! I was at the dealership to have my other vehicle service when Ira approached me suggesting the sales rates that were currently being offered. Ira was very informa dealership to have my other vehicle service when Ira approached me suggesting the sales rates that were currently being offered. Ira was very informative, helpful answering all my questions. It just so happened that my husband and I were searching for a second vehicle. After test driving and thinking over for a few days we decided to purchase. Ira was very helpful and very patient while we decided to make our purchase and we didn't feel rushed at all. I would definitely recommend this dealership and personally I know this will not be the last vehicle that we will purchase in this life and I would much rather shop where I will get the best treatment as a paying customer. We were very pleased with our vehicle purchase! Thanks Jay Honda More

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The lease on my current vehicle was coming due. The dealership I leased it through wasn't being as helpful as I would have liked. I contacted Ira at Jay Honda and had a wonderful experience. Both he an dealership I leased it through wasn't being as helpful as I would have liked. I contacted Ira at Jay Honda and had a wonderful experience. Both he and Omar went above and beyond to help out. They got me in quick, and they got me into the car I wanted. They handled everything in just a few hours. I was extremely impressed with their work and how I was treated. I will definitely work with them in the future. More

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