Irving Reyes | Page 11

This was absolutely the best car buying experience I've ever had and I'm embarrassed to say how many cars I've bought. We were looking for a specific vehicle and found the one I wanted at Jim Ellis Ford. A ever had and I'm embarrassed to say how many cars I've bought. We were looking for a specific vehicle and found the one I wanted at Jim Ellis Ford. After speaking with Jalen on the phone, I told my husband I wanted to buy from him if they could make a deal work because he handled himself and me so professionally. They were 3 hours away but Jalen was worth it! He's warm, friendly, and genuinely cares about helping his customers, without being pushy or sales-y. Throughout the process we spoke to and worked with Jalen, Shaun, Irving, and Andre. Each one of them was helpful and thorough, and we are so grateful. Jeremy, who wasn't even a part of the deal, spent time sitting and talking with us to help alleviate the time spent waiting for finance. He got nothing from us but you would have thought he was working for the deal himself. It shows a healthy culture amongst the team and a collective goal to serve their customers. We are very grateful to the entire team and suggest you consider them when looking to purchase a new vehicle. More

Report | Print

Thom Hostetter and Shawn (used car mgr) were class acts. I knew what I wanted and they worked with me to make it happen. I am very pleased and will shop with them again. I knew what I wanted and they worked with me to make it happen. I am very pleased and will shop with them again. More

Report | Print

I visited Jim Ellis Ford Sandy Springs to test drive a 2024 Ford Bronco, and the moment I stepped out of my car, Louis Thompson greeted me with a warm and friendly demeanor. He took the time to walk me th 2024 Ford Bronco, and the moment I stepped out of my car, Louis Thompson greeted me with a warm and friendly demeanor. He took the time to walk me through the various options available for the Bronco, ensuring I had all the information I needed. I mentioned to Louis that I planned to make my purchase in about a week, and I really appreciated that there was no pressure at all. I ended up returning the day after Thanksgiving and purchased my Ford Bronco, and the experience was fantastic. The General Sales Manager, Armen Armenakian, also went above and beyond, delivering exceptional customer service. Both Louis and Armen made the process smooth and enjoyable—highly recommend! More

Report | Print

The sales representatives where attentive and easy to speak with. Jay Wiggins is a great sales person and made our buying experience easy and informative. Everyone we encountered were helpful. speak with. Jay Wiggins is a great sales person and made our buying experience easy and informative. Everyone we encountered were helpful. More

Report | Print

Louis was very responsive and efficient with our time. I highly recommend working with him. I highly recommend working with him. More

Report | Print

I am on my my 4th vehicle purchased From Sandy Springs Ford. Every purchase was easy and they were very willing to deal. Thom Hostetter is the best in the business. On top of the exccelet service from Tho Ford. Every purchase was easy and they were very willing to deal. Thom Hostetter is the best in the business. On top of the exccelet service from Thom, we also only deal with David Attal in their service department. Both Thom & David are amazing! More

Report | Print

Great experience from sales and finance No pressure, efficient, pleasant experiece Would use them in futute efficient, pleasant experiece Would use them in futute More

Report | Print

Louis Thompson lll make us fill very welcome and did a great job with us on this Ford Ranger thanks Louis. great job with us on this Ford Ranger thanks Louis. More

Report | Print

Courtesy, efficiency, and a place I would recommend! Go see Denis and the team to get a great experience! Go see Denis and the team to get a great experience! More

Report | Print

Everything was great, except . having to wait 90 minutes for finance. This area needs improvement. having to wait 90 minutes for finance. This area needs improvement. More

Report | Print