Irving Reyes | Page 12

I cannot say enough good things about this store and specifically my salesperson, Jay Wiggins. I had been in the market for my vehicle for quite some time and was willing to travel anywhere in the US to specifically my salesperson, Jay Wiggins. I had been in the market for my vehicle for quite some time and was willing to travel anywhere in the US to get it. I spoke with many dealers all across the US and Jay was the first person who shot straight with me, gave me a quote with a solid OTD price, and made the deal seamless. When I first called Jay, he actually wasn’t aware that used EVs could get an instant tax credit applied as a downpayment (most dealers aren’t since this is new as of 2024.) Unlike other salespeople who were dismissive when I tried to educate them on this, he was receptive and willing to look into it, and sure enough he was able to get it done hassle free. Most other salespeople were dismissive when I tried to inquire about it, telling me things like “that’s not how it works”, “you have to claim it on your taxes you can’t get it up front”, etc. The fact that he was willing to listen to get the deal done is such a refreshing change of pace. I flew in from Atlanta to get this deal done, and when I arrived I was not jerked around with the price or had anything additional thrown in to the paperwork without my consent. It’s not very often you find dealers who are willing to do things professionally and honestly, so I would 100% recommend this place (and Jay) to everyone I know - my only regret is they’re not in Florida for me to come back to! More

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Veronica was absolutely amazing! Made my experience so fast and smooth! Next time you’re looking for a car, make sure to call her first! Made my experience so fast and smooth! Next time you’re looking for a car, make sure to call her first! More

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The dealership was easy to work with to meet requested budget with no pressure to buy. They worked to source the vehicle with the color and options we wanted even though it was not on the lot. Jalen Alexa budget with no pressure to buy. They worked to source the vehicle with the color and options we wanted even though it was not on the lot. Jalen Alexander was great to work with - knowledgeable, positive energy, and very responsive to questions and requests. Would not hesitate to recommend him. More

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Buck was extremely knowledgeable and passionate which made the entire experience very enjoyable. He was a true professional who made me feel like a priority and his mission to ensure that the process ran made the entire experience very enjoyable. He was a true professional who made me feel like a priority and his mission to ensure that the process ran smoothly from initial contact through driving off the lot. I offer my highest recommendation. More

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Jeremy provided a great experience. He was warm, friendly, and professional. He worked thru the deal and listened to me carefully. He saw the process thru till I am leaving the lot. He was warm, friendly, and professional. He worked thru the deal and listened to me carefully. He saw the process thru till I am leaving the lot. Good guy and would refer my friends to him. More

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Overall the experience was very good. They were reasonable, respectful and got the deal done very close to what I expected it to be. They were reasonable, respectful and got the deal done very close to what I expected it to be. More

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This was absolutely the best car buying experience I've ever had and I'm embarrassed to say how many cars I've bought. We were looking for a specific vehicle and found the one I wanted at Jim Ellis Ford. A ever had and I'm embarrassed to say how many cars I've bought. We were looking for a specific vehicle and found the one I wanted at Jim Ellis Ford. After speaking with Jalen on the phone, I told my husband I wanted to buy from him if they could make a deal work because he handled himself and me so professionally. They were 3 hours away but Jalen was worth it! He's warm, friendly, and genuinely cares about helping his customers, without being pushy or sales-y. Throughout the process we spoke to and worked with Jalen, Shaun, Irving, and Andre. Each one of them was helpful and thorough, and we are so grateful. Jeremy, who wasn't even a part of the deal, spent time sitting and talking with us to help alleviate the time spent waiting for finance. He got nothing from us but you would have thought he was working for the deal himself. It shows a healthy culture amongst the team and a collective goal to serve their customers. We are very grateful to the entire team and suggest you consider them when looking to purchase a new vehicle. More

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Thom Hostetter and Shawn (used car mgr) were class acts. I knew what I wanted and they worked with me to make it happen. I am very pleased and will shop with them again. I knew what I wanted and they worked with me to make it happen. I am very pleased and will shop with them again. More

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I visited Jim Ellis Ford Sandy Springs to test drive a 2024 Ford Bronco, and the moment I stepped out of my car, Louis Thompson greeted me with a warm and friendly demeanor. He took the time to walk me th 2024 Ford Bronco, and the moment I stepped out of my car, Louis Thompson greeted me with a warm and friendly demeanor. He took the time to walk me through the various options available for the Bronco, ensuring I had all the information I needed. I mentioned to Louis that I planned to make my purchase in about a week, and I really appreciated that there was no pressure at all. I ended up returning the day after Thanksgiving and purchased my Ford Bronco, and the experience was fantastic. The General Sales Manager, Armen Armenakian, also went above and beyond, delivering exceptional customer service. Both Louis and Armen made the process smooth and enjoyable—highly recommend! More

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The sales representatives where attentive and easy to speak with. Jay Wiggins is a great sales person and made our buying experience easy and informative. Everyone we encountered were helpful. speak with. Jay Wiggins is a great sales person and made our buying experience easy and informative. Everyone we encountered were helpful. More

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