Irving Reyes | Page 3

Dear Jim Ellis Ford Management, I am writing to share my recent car buying experience at your Sandy Springs location this past Monday, April 13th. While I have had difficult experiences purchasing vehicl my recent car buying experience at your Sandy Springs location this past Monday, April 13th. While I have had difficult experiences purchasing vehicles in the past, my recent visit was one of the best I have had since I began buying cars in the 1970s. After searching multiple Ford dealers online for a two-wheel drive F-150, I found two identically configured Lariats at your dealership. Despite my initial hesitation about making the drive from Cumming, the positive reviews I read led me to reach out to Louis Thompson. Louis entered my information into the system and, due to his previous appointments, introduced me to Jay Wiggins. Jay handled the rest of the process seamlessly. In addition to the excellent service from Louis and Jay, I would also like to commend Mick, the New Car Manager, and Irving Ryes for their involvement. The entire team made this a truly rewarding experience. Thank you for the exceptional service. Best regards, RD Holman More

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I've leased from Jim Ellis for several years. Great service, personable and knowledgeable personnel. Great service, personable and knowledgeable personnel. More

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Buck was an honest guy who took pride in making sure I was happy with my purchase. Overall a good experience. was happy with my purchase. Overall a good experience. More

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I had a wonderful experience working with Louis Thompson at Jim Ellis Dealership. He was incredibly friendly, patient, and genuinely helpful throughout the entire process. He made everything smooth and s at Jim Ellis Dealership. He was incredibly friendly, patient, and genuinely helpful throughout the entire process. He made everything smooth and stress-free, answered all my questions, and made sure I felt confident in my decision. Thanks to him, I was able to purchase a new van, and I couldn’t be happier with the experience. If you’re looking for someone who truly cares about their customers and goes above and beyond, I highly recommend asking for Louis. Great job and excellent service! More

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Jayden…was truly interested in helping me negotiate a deal on a new truck. He made an effort to minimize the back and forth between the customer and dealership which saved time and allowed me to finalize deal on a new truck. He made an effort to minimize the back and forth between the customer and dealership which saved time and allowed me to finalize the transaction with minimal hassle. I appreciated his customer service and respect for my time! More

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Veronica is a first class salesperson. She understands the customer's needs and acts as your advocate during the sales process. There was no hassle and my purchase was seamless. You cou She understands the customer's needs and acts as your advocate during the sales process. There was no hassle and my purchase was seamless. You couldn't ask for a better professional than Veronica. More

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Great and helpful people. ALEX PHAM was super helpful and easy to work with. Irving in financing was super helpful as well. 5 stars ALEX PHAM was super helpful and easy to work with. Irving in financing was super helpful as well. 5 stars More

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I had a great experience working with this dealership from start to finish. Alex was outstanding—very responsive, quick to provide additional photos, and thorough with specs, which made the process easy from start to finish. Alex was outstanding—very responsive, quick to provide additional photos, and thorough with specs, which made the process easy and transparent. The sales manager (Mick) also stepped in and worked hard to pull the right levers to get the deal done, which I really appreciated. On top of that, the finance department (Irving) delivered one of the fastest and most efficient experiences I’ve had in years—no unnecessary delays, just straightforward and professional. Overall, a smooth, responsive, and customer-focused experience. Highly recommend. More

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Customer Friendly. Great sales and finance folks to work with. Best car buying experience I’ve ever had. Great sales and finance folks to work with. Best car buying experience I’ve ever had. More

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Jay is awesome! Very helpful and made the process easy. We would definitely see him again. Very helpful and made the process easy. We would definitely see him again. More

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