Isaac Cox | Page 5

Awesome Experience! Today was nerve wracking but Greg made a pleasurable,fun and happy experience! He made me feel secure and confident about the purchase I was about to Today was nerve wracking but Greg made a pleasurable,fun and happy experience! He made me feel secure and confident about the purchase I was about to make! Overall I love my New car More

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Relaxed experience Overall great experience. We found a car we liked online and Cody set up a test drive for us on Saturday. Originally we weren't going to buy a car tha Overall great experience. We found a car we liked online and Cody set up a test drive for us on Saturday. Originally we weren't going to buy a car that day but we loved the Jeep and they offered us a great deal we couldn't pass up. They were very flexible with us on the financing since we weren't exactly prepared to buy the vehicle that day. We would definitely recommend this dealership and their employees. More

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Painless This was a painless car buying experience. I felt relaxed from the first moment. Scott did a tremendous job. I have found a dealership for life! This was a painless car buying experience. I felt relaxed from the first moment. Scott did a tremendous job. I have found a dealership for life! More

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Easy, Fast, Professional I tried to make this same deal in Chicago and the price went up on arrival. I made one call to Scott at Champaign Chrysler Dodge Jeep Ram and in a few I tried to make this same deal in Chicago and the price went up on arrival. I made one call to Scott at Champaign Chrysler Dodge Jeep Ram and in a few hours we had a price agreed on. Two of these calls were made on the salesmans off time and he came in early just to make sure the deal was complete. I couldnt say anything negative about the whole deal. More

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Great experience We wanted to lease a vehicle for our business and the team at Champaign Chrysler provided us with options that would fit our businesses budget and hel We wanted to lease a vehicle for our business and the team at Champaign Chrysler provided us with options that would fit our businesses budget and help us provide for our customers as well. More

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Excellent Experience Chris Holmes was an excellent salesman that helped us find the perfect vehicle for us! Every person we dealt with from beginning to end was very prof Chris Holmes was an excellent salesman that helped us find the perfect vehicle for us! Every person we dealt with from beginning to end was very professional. I highly recommend Champaign Chrysler Dodge Jeep Ram. More

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Easy and helpful Greg was super helpful in my decision making process and also very patient with me because I was very indecisive. He helped me narrow down my options Greg was super helpful in my decision making process and also very patient with me because I was very indecisive. He helped me narrow down my options and I definitely felt as though he genuinely had my best interest at heart! More

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Buying a new Pacifica for the family I had done a bit of research online and was curious about the Pacifica. I was looking for safety and space for my growing family. The Pacifica was at I had done a bit of research online and was curious about the Pacifica. I was looking for safety and space for my growing family. The Pacifica was at the top of my list to check out. Upon approaching the dealership door, I was greeted immediately by Chris Holmes. I described what I was interested in and he took returned quickly with a couple vehicles to check out. He parked them just outside and went though the features of the different models. He was generally knowledgeable about the options and offered to follow up on some of my technical questions. Overall it was a very laid back and casual experience. I didn’t feel any pressure and he made me and my wife feel at ease during the process. After taking a test drive, we went though our options and decided to purchase. I appreciate the personal attention Chris gave us and the follow up checkins he has provided. Isaac helped us out with the financing, he was quick and clear during the paperwork process. I would recommend Chris and Champaign Chrysler to friends. I’m very happy with the vehicle and overall very satisfied with my experience. More

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Laid back,no pressure Had a wonderful,stress free experience, Ryan was always helpful, and went out his way to make sure i was informed and educated on my new purchase, wil Had a wonderful,stress free experience, Ryan was always helpful, and went out his way to make sure i was informed and educated on my new purchase, will definitely go back for my next purchase More

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Meh A Jeep I had been watching for a few months was finally marked down. I sent an email and Grant promptly replied and had a sales person contact me. He A Jeep I had been watching for a few months was finally marked down. I sent an email and Grant promptly replied and had a sales person contact me. He has even emailed me a few times throughout the process and I thought that was nice. I test drove the Jeep and the salesperson invited himself, would've been nice to just talk with my husband about the car during this time. Anywho we agreed on a price for my car and we decided to see what we could work out. They brought numbers to the table and they refused to budge in the slightest from these and this was unusual for a dealership, so we agreed they would fill the tank and fix an issue I had with the door handle. I waited a few days and on Friday night let them know I wanted the car but didn't want to have to drive back for anything. They said it wouldn't be a problem and agreed to have the car ready at 10am. We arrive at the dealership and Ryan takes my insurance, registration and license. We then sign a few papers where on says they submitted a warranty claim for my handle. I feel like when I said I wanted the car ready I was clear and not that I wouldn't of taken the car that day but a heads up phone call would've been appreciated. He then gets up and leaves (no I'll be right back or someone will be right with you). I believe this was extremely rude! We sat there, toddler too mind you and had no idea what was happening. Issac came to get us and he was great! Explained everything, got us in and out so I could get into my new car. Overall my situation was okay but if you enjoy any negotiation, personable interactions or appreciation for your money (20k in my case) go elsewhere. More

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