Isaac Fernandez

Bought a 2015 Nissan Titan Pro 4x cash, What i want to know how does a dealership sell a vehicle with no AC in AZ. Brought the vehicle in and was told by the service manager that i would have to pay $170. know how does a dealership sell a vehicle with no AC in AZ. Brought the vehicle in and was told by the service manager that i would have to pay $170.00 dollars to have the vehicle looked at when the truck was delivered with out working air. After dropping my truck off When i tried to call the service manager i was hung up on each time i call to check on my vehicle. When i picked up my truck nothing was done after having it all day. A big runaround.. Not worth the stop in and to top it all off i sell cars as well will not be returning. even if they would fixit it for free would not feel comfortable leaving my vehicle. I would rather fix it my self buyer beware.... More

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I had an extremely disappointing experience attempting to purchase a Toyota Tundra from Carizona. I placed a $2,000 deposit based on how the vehicle was represented and then paid for an independent pre-pu purchase a Toyota Tundra from Carizona. I placed a $2,000 deposit based on how the vehicle was represented and then paid for an independent pre-purchase inspection. That inspection uncovered multiple problems that were not apparent from the listing, including a cracked dash screen, a tear in the rear seat that had been covered with duct tape, and significant cosmetic/body concerns. After receiving the inspection, I gave Carizona two reasonable options: repair the vehicle so it matched how it had been represented to me, or return my deposit. I documented multiple attempts to resolve the situation but did not receive a satisfactory response. What was particularly frustrating was discovering later that Carizona had apparently made repairs to the truck and relisted it. I was never contacted to tell me the repairs had been completed or given an opportunity to move forward with the purchase. I had to find the new listing myself. The truck was subsequently advertised at approximately $2,000 less than the price I had been dealing with—which essentially corresponds to the amount of my deposit. This experience ultimately cost me the $2,000 deposit, the cost of the independent inspection, additional expenses, and a significant amount of time trying to resolve the matter. The dispute is now the subject of pending litigation, so I will let the court determine the legal issues. My advice to anyone considering a vehicle here is simple: get an independent pre-purchase inspection before committing significant money, carefully document the vehicle's advertised condition, and keep copies of all communications. I would have much preferred for Carizona to simply communicate with me and resolve this professionally. More

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AAA+++ Highly recommend! I test drove 4 trucks and could not find a good fit for my budget and taste, Brooklyn was patient, professional & understanding. He worked with me I test drove 4 trucks and could not find a good fit for my budget and taste, Brooklyn was patient, professional & understanding. He worked with me, Isaac one of the Sales Managers did well to keep me grounded. Mark in finance stayed late to confirm the deal and make it work. I left with a great car, has low mileage in preemo condition. I could not be happier or recommend them any higher! AAA+++ Highly recommend! More

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Isaac did a good job today, I was im pressed by his knowledge selling used vehicles knowledge selling used vehicles More

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Isaac was absolutely amazing! Friendly, professional and attentive. Answered all our questions and made the process of purchasing our vehicle smooth! 5 star service for sure! Friendly, professional and attentive. Answered all our questions and made the process of purchasing our vehicle smooth! 5 star service for sure! More

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My wife and I had great speedy service. Thank you Issac and Carizona, much appreciated . Thank you Issac and Carizona, much appreciated . More

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Isaac and Suna have been very helpful. We have made this a family affair with multiple vehicles being bought from here. If you are looking for a good car from honest people come here! We have made this a family affair with multiple vehicles being bought from here. If you are looking for a good car from honest people come here! More

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Issac called me back within the hour we bought our vehicle the same day. Swift and effortless will buy here again. vehicle the same day. Swift and effortless will buy here again. More

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Had the best experience with Isaac at Carizona! I needed a new car asap after an accident and he ensured I found the best car for my needs! Isaac was so patient and helpful with me and ny husband. I needed a new car asap after an accident and he ensured I found the best car for my needs! Isaac was so patient and helpful with me and ny husband. The process was smooth and easy,I would definitely recommend it! More

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Issac was so helpful he made my purchase so easy and smooth! I would definitely purchase another vehicle from him again! smooth! I would definitely purchase another vehicle from him again! More

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