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Ivan Rascon

Overview Reviews (20) Inventory (238)

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Ivan Rascon

Assistant Sales Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0

20 Reviews

Overview Reviews (20) Inventory (238)

Languages Spoken

Spanish

5.0

20 Reviews

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20 Reviews of Ivan Rascon

January 05, 2026

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Employee Rating

I was so thankful for the exceptional work conducted by the staff, they made it happen, I absolutely love the vehicle! Thank you Juan , it was a pleasure doing business with you all. the staff, they made it happen, I absolutely love the vehicle! Thank you Juan , it was a pleasure doing business with you all. More

by rosemarysekiya

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ty Crews, Juan Marino

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Jan 08, 2026 -

Germain Honda of Surprise responded

Buying a vehicle is a big deal and we are very excited to see everything went well. Thank you for the kind words. We look forward to seeing you again soon. Bes Regards, Sassha Motz General Manager

January 03, 2026

Dealership Rating

Employee Rating

Gabriel and Ivan were awesome. Some of the other managers could use a customer service refresher course. Overall, the dealership experience was okay. Some of the other managers could use a customer service refresher course. Overall, the dealership experience was okay. More

by WELLNITZ85

Verified Customer

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Trade-in Experience

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colin McEuen, Ty Crews, Gabriel Ginn

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Jan 08, 2026 -

Germain Honda of Surprise responded

Our team appreciates your kind words regarding your recent sales experience with Grabrial and Ivan. We do apologize that your overall experience was not the 5-star experience we work hard to deliver and thank you for your honest feedback as it allows us to better serve all our guests going forward. Best Regards, Sassha Motz General Manager

December 29, 2025

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Employee Rating

Shay and Marc were excellent and took the time to make sure I got the right vehicle hassle free. sure I got the right vehicle hassle free. More

by s t

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell, Marc Dettenrieder, Shay Guidry

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Jan 08, 2026 -

Germain Honda of Surprise responded

Thank you for letting us know that Shay and Marc worked together to ensure you found the perfect vehicle to meet all your wants and needs. Best Regards, Sassha Motz General Manager

December 27, 2025

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Employee Rating

Clean, inviting, attentive to meeting our desires. All went well until we met with George Bell. He would not take No for an answer to what he wanted to sell us. I was very tempted to walk out and forg All went well until we met with George Bell. He would not take No for an answer to what he wanted to sell us. I was very tempted to walk out and forget about buying a car! More

by RRREGIER

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell, Mike (Jersey Mike) Arencibia, Jean Pierre Rachid, Shay Guidry

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Jan 08, 2026 -

Germain Honda of Surprise responded

Congratulations on your new Honda! We’re glad to hear you had an overall 5-star experience. At the same time, we appreciate you sharing your concerns, as this does not reflect the level of service our team strives to provide. Your feedback is invaluable and allows us to address the matter and continue improving the experience for all our guests. Best Regards, Sassha Motz General Manager

December 25, 2025

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Employee Rating

Connor Brandtman is a very professional sales associate that helped thru the purchase process. Ivan Rascon thru his financial knowledge helped me to make the numbers work and get me a deal that I could ma that helped thru the purchase process. Ivan Rascon thru his financial knowledge helped me to make the numbers work and get me a deal that I could manage. Juan Marino was also very helpful. I have been having my 2022 Honda CR-V serviced at Germain Honda since I purchased the vehicle; quality of the service and the service techs have been excellent and the double lattes at the snack bar have been excellent. More

by bigfishdelivery

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Liz Card, Connor Brandtman, George Bell, Evan Winje, Ty Crews, Juan Marino , IVAN RASCON

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Jan 08, 2026 -

Germain Honda of Surprise responded

Thank you for taking the time to share such a detailed and thoughtful review! We’re thrilled to hear that Connor Brandtman provided a professional and supportive purchase experience, and that Ivan Rascon’s financial expertise helped structure a deal that worked well for you. We also appreciate you recognizing Juan Marino for his assistance. It’s wonderful to know you’ve continued to trust Germain Honda for servicing your 2022 CR-V and that the quality of our service team consistently meets your expectations—and we’re glad you’re enjoying the double lattes too! We truly value your loyalty and look forward to continuing to serve you for many years to come. Best Regards, Sassha Motz General Manager

December 22, 2025

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Employee Rating

The dealership is very helpful and explained everything in detail. The dealer was amazing and answered all my questions! in detail. The dealer was amazing and answered all my questions! More

by SOFIACANDELARIA34

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje, Shay Guidry

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Dec 22, 2025 -

Germain Honda of Surprise responded

We are happy you enjoyed a positive and informative sales experience with our team. Congratulations on your new car and thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

December 16, 2025

Dealership Rating

Employee Rating

I hate the car buying process in general, that being said Germain Honda was about as good as it gets. I'm new to this dealership and aside from buying the car I don't have much to go on. The sales process pr Germain Honda was about as good as it gets. I'm new to this dealership and aside from buying the car I don't have much to go on. The sales process pretty much went as expected but there is room for improvement. Their phone system needs work as it seems people don't answer and/or someone states their name and it beeps then it seems to go dead. I have received several emails about scheduling service on a car I bought less than a week ago. More

by Khumble

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Connor Brandtman, Evan Winje

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Dec 18, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to share your honest feedback. We understand that the car-buying process can be challenging, and we appreciate you choosing Germain Honda for your recent purchase. We’re glad to hear that, overall, your experience was positive, while also recognizing there is room for improvement. Your comments regarding our phone system and the automated service communications are appreciated and will be shared with our management team, as we are always looking for ways to improve our processes and communication. We value the opportunity to earn your confidence beyond the purchase and look forward to providing a smoother, more seamless experience moving forward. Thank you again for choosing Germain Honda. Best Regards, Sassha Motz General Manager

December 07, 2025

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Employee Rating

They listen & strive to exceed customer expectations at every touch point. Great time that will work hard to earn your business every touch point. Great time that will work hard to earn your business More

by clinniej

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell, Gabriel Ginn

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Dec 08, 2025 -

Germain Honda of Surprise responded

Thank you. We're pleased to hear that our team member left you with a positive impression. Thank you for choosing Germain Honda of Surprise. Let us know if you need anything in the future. Best Regards, Sassha Motz General Manager

November 22, 2025

Dealership Rating

Employee Rating

Very good, very friendly staff, nice atmosphere. Big selection. Of vehicle to choose from. With varieties of colors Big selection. Of vehicle to choose from. With varieties of colors More

by vbitar

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell, Alex Rivas, Jean Pierre Rachid

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Nov 24, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your experience. With our wide choice in inventory, we have something for everyone. We are happy you were able to find the perfect Honda for you. Best Regards, Sassha Motz General Manager

November 04, 2025

Dealership Rating

Employee Rating

We had a great buying experience. Brett was easy to work with and answered all our questions and helped us make a great selection. Brett was easy to work with and answered all our questions and helped us make a great selection. More

by n.grunwaldt

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell, Brett Smith

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Nov 05, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your positive and informative sales experience with Brett. We are pleased to know he took great care of you. Best Regards, Sassha Motz General Manager

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