Ivonne Travieso | Page 4

Purchasing a new vehicle during COVID can be a daunting experience. Ivonne and her team were fantastic right from the start, the process was easy, efficient and most importantly, painless. We did everythi experience. Ivonne and her team were fantastic right from the start, the process was easy, efficient and most importantly, painless. We did everything online via email, even signed securely on line. She provided us the best price of any Audi dealership in South Florida with out having to haggle back and fourth. She responded to my numerus emails quickly with the information I needed to make a decision, no pressure what so ever. This was so refreshing. Lucas delivered the vehicle and it was truly a contactless experience which was a requirement for us. When we arrived the car was ready and waiting. All we had to do was fire it up and go. At no time did we have to enter the showroom and everyone was wearing masks! Lucas as the brand specialist also helped us with technical questions the day after the sale. So it was not just I got the sale now go away, he made himself available virtually to respond to our questions after the sale and delivery. He was very helpful. I recommend that if you are in the market for a new or preowned Audi this is the place you want to purchase your Audi. Great selection, lowest prices in town and the best sales team. What else can you ask for? Thanks again Ivonne! More

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I used the Costco program and Ivonne was extremely helpful. She was knowledgeable about the vehicles and came back with a price quickly which was by far the best I had received. She was also able to c helpful. She was knowledgeable about the vehicles and came back with a price quickly which was by far the best I had received. She was also able to coordinate help for me with the vehicle’s technology when I could not get it to work. More

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Let me take this opportunity to let you know what an incredible asset you have in Ivonne Travieso. I never met Ivonne in person (I wish I did) because the negotiation of my new 2019 Audi A6 took place incredible asset you have in Ivonne Travieso. I never met Ivonne in person (I wish I did) because the negotiation of my new 2019 Audi A6 took place over emails, text messages and phone calls. Ivonne was so incredibly patient with me. I recently got in to an accident and my insurance company totaled my car. However, prior to my car being totaled out, I told Ivonne about my accident and advised her that I was waiting for my insurance company's decision prior to purchasing my new vehicle. She was never pushy about the sale of a vehicle but was concerned about my situation. She told me sometimes a decision to total a car out could take some time. She texted me and gave me encouragement about my situation and to let her know when I was ready. However, Ivonne still negotiated a price for a 2019 Audi A6 and I wasn't ready to purchase the vehicle yet. Ivonne could've just moved on to the next sale but she spent time with me. Wow!! Who would even do that? Fast forward several days, I got back with Ivonne and told her I was ready to move forward with the purchase because the insurance company made a quick decision about the fate of my car. She assured me that the deal that was previously negotiated was still available. I couldn't believe that the negotiated price was still available. I immediately told Ivonne that I would be by later that night but I was concerned with the closing time. Ivonne instructed me to fill out the credit application prior to my arrival to speed up the transaction. Ivonne was more concerned about my time in the dealership than the closing time. Ivonne said don't worry about the closing time that we will be here to complete the transaction with no rush. Well, when I arrived, the transaction couldn't have gone any smoother. I've purchased many cars in my life (mainly Audi's) and never had a deal go so smoothly. Like I said in the beginning, Ivonne is a tremendous asset for Audi and Pembroke Pines Audi. I wish things in life could go this smooth and easy. We need more people like Ivonne who handled this transaction with a smile. Never once was she upset (and I gave her reasons to be upset). Please give her all the praise in the world from me, she deserves the credit. Thank you again for the experience of a life time. More

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Purchasing or leasing a vehicle is always daunting for me. I was lucky enough to have worked with Ivonne. She made leasing my vehicle pleasurable. Ivonne was professional, efficient, and responsive. Could me. I was lucky enough to have worked with Ivonne. She made leasing my vehicle pleasurable. Ivonne was professional, efficient, and responsive. Couldn’t thank her enough on making this experience pleasurable. More

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Straight forward purchasing experience. Audi of PP honored my offer and made simple the trade-in process. High quality service at every visit to dealership. honored my offer and made simple the trade-in process. High quality service at every visit to dealership. More

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Ivonne was extremely helpful when I was shopping for an e-Tron. She and I went back and forth with over a dozen emails. There were so many emails because I had tons of inventory and pricing questions, but e-Tron. She and I went back and forth with over a dozen emails. There were so many emails because I had tons of inventory and pricing questions, but she was there to answer all of them in a very timely and friendly manner. She was very easy to work with, especially in this time of COVID. In addition to Ivonne, I worked with Mike Price at the store. He was also very helpful and friendly and was a pleasure to work with. In fact, everyone at Audi Pembroke Pines was amazing. This is my fifth Audi, but my first purchase from this store and I would 100% recommend giving them the chance to help you out if you are in the market for a vehicle. Also, the e-Tron is an amazing luxury EV. It might not have the range of a Tesla, but it blows them out of the water when it comes to offering a luxury driving experience. Thanks again Ivonne for all your help! More

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