JACOB SMITH

Professional, pleasant, no pressure, polite, prompt, caring, great down to earth folks. We have other Subaru owners in the family. caring, great down to earth folks. We have other Subaru owners in the family. More

by PHORNE58.PH Verified Customer Verified Customer

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The best car repair/maintenance experience I have ever had! Scheduling was very easy, and the service rep was polite, professional and very well-informed. The oil change and tire rotation were completed i had! Scheduling was very easy, and the service rep was polite, professional and very well-informed. The oil change and tire rotation were completed in less time than estimated, and finally the video highlights of the services performed and the maintenance checks done exceeded any information I have ever received from anyone doing repairs or maintenance on one of my vehicles. Very impressive and exhaustively detailed! I have never gone back to a dealership for an oil change after using up the free ones offered as part of the purchase of a vehicle, but I will continue to return to Subaru of North Tampa for all repair and maintenance work in the future. More

by Dan Verified Customer Verified Customer

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Love the service and expertise of the team . Truly a fantastic experience at this location . Thank you Truly a fantastic experience at this location . Thank you More

by CARLOS_CAMACHO Verified Customer Verified Customer

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After receiving very unhappy service from my long term relationship with the “other” Subaru dealer in Tampa, I came to Subaru. North Tampa for a dead battery issue. I was greeted by a young man, Jake Smi relationship with the “other” Subaru dealer in Tampa, I came to Subaru. North Tampa for a dead battery issue. I was greeted by a young man, Jake Smith, who went out of his way to help me. He called the “other” dealer to obtain warranty info and replaced the battery at no charge to me. This is our 9th Subaru and I happily found my new dealership!! Jake is an outstanding young man and Subaru North Tampa is very fortunate to have him as an employee. More

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Jake provided excellent customer service. I will not consider taking my Subaru to any other location. The experience I had from start to finish at Subaru of North Tampa exceeded my expectatio I will not consider taking my Subaru to any other location. The experience I had from start to finish at Subaru of North Tampa exceeded my expectations. I will recommend this location and Jake to all fellow Subie Dubies, I know. More

by CLOEYSTREET Verified Customer Verified Customer

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Went in to have an engine oil change; service took about an hour (Sunday, no appt). Everything went well; service tech was helpful and friendly. No issues. Don't know the service tech's last name. an hour (Sunday, no appt). Everything went well; service tech was helpful and friendly. No issues. Don't know the service tech's last name. More

by TEDRUSS147 Verified Customer Verified Customer

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The service department has always done a great job getting my car taken care of in a timely manner. They do a great job of keeping me informed as to what needs to be taken care of. However, I didn't getting my car taken care of in a timely manner. They do a great job of keeping me informed as to what needs to be taken care of. However, I didn't appreciate the several attempts by others in the organization to try to get me to trade in my car. More

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very pleasant and helpful people. Service does a good job of keeping you informed on their progress. A good review of potential problems is also included. Service does a good job of keeping you informed on their progress. A good review of potential problems is also included. More

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Pleased with service provided. Very pleasant waiting area and prompt customer service. Loved the coffee and snacks. Very pleasant waiting area and prompt customer service. Loved the coffee and snacks. More

by Tammi elek Verified Customer Verified Customer

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Our service advisor was not available. Jake took great care of us and was very courteous. He kept us informed throughout the wait. We enjoyed your coffee and refreshments in the waiting ar Jake took great care of us and was very courteous. He kept us informed throughout the wait. We enjoyed your coffee and refreshments in the waiting area. Great experience overall More

by gjantill Verified Customer Verified Customer

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