JASON BROWNLEE

On 5/3/2025 I purchased a used 2018 Ford Mustang EcoBoost (VIN 1FA6P8TH9J5102820) from Rollit Motors for $19,688.50. At the sale the dealer gave me a CARFAX showing a clean title and only a minor May 2023 re (VIN 1FA6P8TH9J5102820) from Rollit Motors for $19,688.50. At the sale the dealer gave me a CARFAX showing a clean title and only a minor May 2023 rear-end accident. I relied on that and bought the car. During my 90,000-mile service on 5/30/2026 the alignment was badly out of spec. A diagnostic at Sun Devil Auto on 6/3/2026 confirmed a bent front-passenger (right-front) strut, indicating a prior right-front collision. Researching the VIN, I found the vehicle had gone through an IAAI salvage auction on 12/16/2024 (Lot 40916124), listed with "Right Front" as the primary damage and sold for $8,700 - about six months before I bought it. Rollit took it into inventory on 1/3/2025 and listed it on 2/6/2025. None of this - the salvage auction or the front-right collision damage - was disclosed to me, and none of it appears on the CARFAX the dealer provided. The front bumper's lower lip had also been re-secured with screws, consistent with concealing damage to that corner. My attorney sent Rollit a formal demand on 6/11/2026; the dealership did not respond by the 6/19/2026 deadline. I have also filed complaints with the Arizona Attorney General (confirmation EDKVU-9OI92) and ADOT/MVD. Desired resolution: rescind the sale and refund my $19,686.50, or pay $7,500 to cover the vehicle's diminished value plus repair and inspection costs. More

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I had a wonderful experience purchasing my Smart car. He was friendly, knowledgeable, and incredibly easy to work with. He answered all my questions, made the process smooth, and genuinely wanted to help He was friendly, knowledgeable, and incredibly easy to work with. He answered all my questions, made the process smooth, and genuinely wanted to help. I couldn’t be happier with my purchase and highly recommend him! More

by 6moffets Verified Customer Verified Customer

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I wasn't pressured. I was just informed I was treated like I was family. Amen. I was just informed I was treated like I was family. Amen. More

by Azgrasshopper71 Verified Customer Verified Customer

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Kyle was very professional and helpful, and his time management skills were excellent, he didn't waste any of my time as he was prepared throughout the process. management skills were excellent, he didn't waste any of my time as he was prepared throughout the process. More

by Obronin Verified Customer Verified Customer

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READ THE ONE STAR REVIEWS! Absolutely terrible experience with this dealership. We called ahead about a vehicle and specifically asked if it had a clean title. We were told Absolutely terrible experience with this dealership. We called ahead about a vehicle and specifically asked if it had a clean title. We were told yes, so we drove an hour to the dealership. After signing paperwork and putting down a deposit, we discovered the vehicle was actually a total loss vehicle. When we expressed that we were uncomfortable moving forward, especially since we had directly asked about the title beforehand, the staff became defensive and argumentative instead of taking accountability. They continued insisting it was a “clear title” despite the obvious issue. We requested the transaction be voided immediately. Instead, they claimed they could only issue a refund. Two weeks later, we still had not received our money back and ultimately had to dispute the charge through our bank. Do yourself a favor and read the one-star reviews carefully. The higher-rated reviews seem very questionable when customers are encouraged to leave reviews before even driving off the lot. Would never recommend this dealership to anyone. Save yourself the headache. READ THE ONE STAR REVIEWS! More

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Great experience and the fastest when purchasing a car Great experience and the fastest when purchasing a car. I will definitely recommend this dealership to family and friends Great experience and the fastest when purchasing a car. I will definitely recommend this dealership to family and friends More

by Afallik Verified Customer Verified Customer

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Frank was awesome! Frank was awesome! No pressure, transparent pricing, and made the deal quick Frank was awesome! No pressure, transparent pricing, and made the deal quick More

by heatherdacus Verified Customer Verified Customer

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Had a great experience with purchasing but right around 12 days after purchasing my jeep. It over heated and I called my sales representative Ryan McNair and he said he would call me back, he called me bac 12 days after purchasing my jeep. It over heated and I called my sales representative Ryan McNair and he said he would call me back, he called me back in like 10mins and said since I purchased a extended warranty I can take it anywhere that is ASE certified including the dealership. When I took it to dealership I was being told that it will cost $220.00 for diagnostic and is was going to cost me $749.00 for full repair. I paid the $220.00 and took it to another mechanic and paid $163.00 after my warranty kicked in their side. Unfortunately I needed a rental because we needed a car that costed $200.00 as well out of pocket was $583.00. After only owning it for under 15 days. They did ask me to bring down car but it was already at mechanic shop and I was worries it would cause more problems with motor. If it fully overheated Wasn’t fully happy with how Rollit motors handled it but you live and learn Worst part of this I’m looking for a new work truck and now I know I’m not buying from here. They also don’t clean your vehicle before you purchase More

by Not a great experience after purchasing Verified Customer Verified Customer

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I worked with FRANK, he took me for a test drive & I instantly fell in love with the suv. He made sure it was clean and in working condition. He has also set appointments for 2 minor fixes to the vehicl instantly fell in love with the suv. He made sure it was clean and in working condition. He has also set appointments for 2 minor fixes to the vehicle. I will be shopping again and telling my friends and family about Rollit Motors. More

by Gonzales.annissa97 Verified Customer Verified Customer

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Ron did a great job. ..the dealership was very responsive and helpful I would recommend to others looking for a vehicle. ..the dealership was very responsive and helpful I would recommend to others looking for a vehicle. More

by tntpierce1 Verified Customer Verified Customer

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