JASON JOHNSON

I tool my Chevy Impala in for a check engine light issue 4 different times and it was never fixed. Twice I was told the exact same problem and then I had to remind them that NO! that has already been done, 4 different times and it was never fixed. Twice I was told the exact same problem and then I had to remind them that NO! that has already been done, BY YOU! Then the last time all of a sudden there was something new that needed to be replaced or fixed and this was supposed to be paid for the dealership I bought the car from over on the coast and they paid for the initial diagnosis but not for the NEW thing that was discovered on the 4th time for the same check engine light so I was going to have to pay for it. Bud Clary wouldn't solve the problem and the service worker Johnathan told me that he would talk to the service manager to see if they would do anything to help me AND call me the next day to let me know but guess what. No call. No follow up. Johnathan lied to me and didn't call me and I believe they don't know what they are doing. More

by Patrick Earl Verified Customer Verified Customer

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Even with an appointment they still toke 3 hours for just an oil change while waiting in the facility an oil change while waiting in the facility More

by geodleon Verified Customer Verified Customer

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Good service thanks you the customer service was a good service thank you yes thank you service thank you yes thank you More

by Alondra.Z Verified Customer Verified Customer

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1st off the battery was bad in the truck ( this was on a Saturday) had to wait until Tuesday to pick the truck up, when I arrived on Tuesday morning before I have to go to work , I noticed the sidewall on f Saturday) had to wait until Tuesday to pick the truck up, when I arrived on Tuesday morning before I have to go to work , I noticed the sidewall on front passenger tire was dirty and the front floor mat was also dirty More

by pupshaw8 Verified Customer Verified Customer

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Everyone is very friendly and helpful! I appreciate that they have coffee in the waiting area. They were very thorough on explaining everything they took care of on my car! I have recommen I appreciate that they have coffee in the waiting area. They were very thorough on explaining everything they took care of on my car! I have recommended them to my friends. More

by joaniedavis74 Verified Customer Verified Customer

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they try to get it together but cohesion and communication are setting the team back in terms of customer satisfaction communication are setting the team back in terms of customer satisfaction More

by rdmendoza3 Verified Customer Verified Customer

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Great, actually in and out in an hour ans 15 mins. I like the camera inspection add on, awesome! I like the camera inspection add on, awesome! More

by kedmund13 Verified Customer Verified Customer

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Amazing dealership, It is the only place I will buy/service my vehicles. I truly recommend this dealership to everyone. buy/service my vehicles. I truly recommend this dealership to everyone. More

by ROBERTJMETZGER Verified Customer Verified Customer

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