JB Woodring | Page 7

My first experience with Lexus began with my purchase of a new LS 430 in 2004.I purchased the car from Germain at Easton and despite the fact I live 85 miles from this dealership I returned regularly for se a new LS 430 in 2004.I purchased the car from Germain at Easton and despite the fact I live 85 miles from this dealership I returned regularly for service. After 9 plus years and extraordinary service from folks like Kevin Daniels, follow up by my sales person (Patrick) who has since left the dealership, and genuine warmth and professional attentiveness, my wife and I decided to consider trading in our 2004 LS 430 for a new LS 460. A visit to the dealership, incredible attention and help by the staff, especially Janet Jameson my salesperson, and three 85 mile round trips to the dealership we very proudly drove our new LS 460 hom this evening and could not have been more pleased or excited with oue new vehicle. Janet walked us through the entire process and took the time to answer every conceivable question we raised bfore saying "it's a deal". The delivery process was truly special. JB Woodring, tech specialist, explained and instructed on every detail of the car. John Germain was as kind and helpful as one could hope, and of course, Janet led the way. Over the years I have recommended numerous people from our home town to the Germain dealership in Columbus. You can be sure I will continue to do so. I am a very strong believer in customer services and Janet, John, Kevin and JB deserve special recogniion for their committment to making our purchasing experience nothing less than perfect. Thanks to you all. Joel Rudy More

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Everyone was attentive and helpful and made the sales experience go smoothly The various features were explained in detail and my questions answered. My wife who has difficulty walking was helped by diff experience go smoothly The various features were explained in detail and my questions answered. My wife who has difficulty walking was helped by different employees who opened doors. A good sales experience. More

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We had a great experience at Germain Lexus of Easton. Everyone was friendly, knowledgable, and you could tell they really believe in their product. On the day we purchased our RX350 we didn't intend to b Everyone was friendly, knowledgable, and you could tell they really believe in their product. On the day we purchased our RX350 we didn't intend to buy a car (only to look and see what was available). However, our salesman, Preston Hutchins, found us the perfect vehicle at a good price, so we were able to take it home that day. Preston took the time to understand what we were looking for and worked with us to get us the best car for our money. Preston is very dedicated to his relationships with his customers and goes above and beyond to make sure you're happy. In the end they were more than a dealership they were our friends. And thanks to them we are enjoying our new car. Thanks, Germain Lexus of Easton! Sincerely, Tom and Sharon McConnell More

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This is the 3rd car I have bought from Aso. He makes the buying process very comfortable and pressure free. He listens to what you want and trys to match you up with the exact vehicle. He is polite,responsi buying process very comfortable and pressure free. He listens to what you want and trys to match you up with the exact vehicle. He is polite,responsive and very knowledgable of his product. He keeps the process moving from the test drive, appraisal,the actual deal,financing and delivery.In my opinion he is a true auto sales pro. I have been buying cars from Germain for nearly 25 years and they always go out of theirway to make sure you are treated well and with respect. More

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