JC Christiansen | Page 6

The folks here were an absolute treat to do business with. When my wife's vehicle needs an upgrade I will be coming back for sure. with. When my wife's vehicle needs an upgrade I will be coming back for sure. More

Report | Print

Great car at a fantastic price and fabulous sales service! For a new car purchase, first in 15 years, I had a wonderful experience working with the Internet Sales Manager, J.C. Christiansen, and the rest of th For a new car purchase, first in 15 years, I had a wonderful experience working with the Internet Sales Manager, J.C. Christiansen, and the rest of the sales and service personnel. Quick, easy, and no haggle pressure at all. I was offered a greatly discounted price off MSRP on a brand new 2019 Toyota Highlander XLE with a grand total of 6 miles on the odometer and an additional $2500 immediate Toyotathon rebate on top. Since year end stock was low, I didn't expect they would have the exact color scheme I was looking for, but J.C. checked the stock following our test drive and found the exact match to please my wife with her Christmas Eve surprise! The sale includes first 2 years or 25K miles worth of regularly scheduled maintenance for FREE including FREE oil changes every 4 months! And, of course, the standard superb warranties. They offered some great after sales options, as well, to better protect the vehicle and/or extend warranties at what I considered reasonable pricing. Again, zero pressure to purchase. Same with financing--great options, and even an additional $500 immediate rebate if you finance through Toyota, but no pressure and even an option to match your outside financing if it's better than their offer. J.C. was absolutely great and explained every feature of the vehicle to my wife and I personally, even 3 days later after the sale, as well as assuring my wife she can call him directly if she has any further questions or concerns. He also matched us directly with his preferred maintenance tech for follow-on service. If you qualify, use the USAA Car Buying Service, like I did. Regardless, you can't miss buying a new Toyota from LHM Liberty Toyota and ask for J.C. Christiansen if you'd like a guaranteed smooth, pressure free transaction! More

Report | Print

Purchased a 2020 Toyota RAV four XLe premium from liberty Toyota. our salesman JC, was great. All staff very professional. Sale went very smooth. Tamara in finance was also very knowledgeable And professiona Toyota. our salesman JC, was great. All staff very professional. Sale went very smooth. Tamara in finance was also very knowledgeable And professional. More

Report | Print

Very easy to work with Don did a fantastic job showing the Camry. Very knowledgeable about the product. O originally contacted JC Christiansen via the internet but he was Don did a fantastic job showing the Camry. Very knowledgeable about the product. O originally contacted JC Christiansen via the internet but he was busy and Don took over and did a fantastic job. More

Report | Print

Very satisfying and efficient Our new car purchase experience with Liberty Toyota was excellent. The salesperson, Jess, was very thorough and friendly. We test drove two RAV4s be Our new car purchase experience with Liberty Toyota was excellent. The salesperson, Jess, was very thorough and friendly. We test drove two RAV4s before making our decision. The price was excellent with help from the USAA car buying program. We are most definitely loyal Toyota customers. More

Report | Print

Best dealer I have ever dealt with! I have been pleased with my dealings right from the first email I received from JC Christiansen, our salesman. We never felt pressure to buy, he liste I have been pleased with my dealings right from the first email I received from JC Christiansen, our salesman. We never felt pressure to buy, he listened to what we wanted and while he did want us to buy off the lot we were adamant about what we wanted so he found us the perfect car. The best part of our purchase with Larry H. Miller is the service after. We have taken it in to have our windows tinted and again for our 5000 mile service, on both occasions we have been treated very well and the service was done timely. During our 5000 mile service we mentioned a small rattle on the dash our writer Frances was right on it ordered the part to repair the loose part and we were able to have it repaired two days later. The whole service department is well organized, friendly and knowledgable. If I had any criticism at all it would be that they wash my car and bring it to me wet so now I just ask them not to wash it. It is so nice to have a car that we love and a dealership that we love just as much! Pat Shiner 2015 Toyota Avalon Hybrid More

Report | Print

Oh what a feeling This was our first internet car-buying experience with LHM Liberty Toyota. We've had our Toyota's serviced here & was a natural choice to come here fo This was our first internet car-buying experience with LHM Liberty Toyota. We've had our Toyota's serviced here & was a natural choice to come here for a purchase. It went so smooth. Our 2013 Camry was waiting for us when we showed up at the dealership for test drive. We loved it & couldn't be happier with the speed & efficiency of our purchase. Everyone we came in contact with had provided outstanding service. Needless to say that we'll return again when it's time to purchase our next auto. More

Report | Print

L. H. Miller Liberty Toyota Scion, CO--CUSTOMER FOR LIFE!!! Reviews. Reviews? I don’t write ‘em, but I certainly do read ‘em. I don’t like to jackhammer a business through the floor “all the way to China” un Reviews. Reviews? I don’t write ‘em, but I certainly do read ‘em. I don’t like to jackhammer a business through the floor “all the way to China” unless it’s 1000% warranted, so… I don’t typically write (negative) reviews unless whatever particular business would better serve the public by going OUT of business! And I think I’ve written maybe two positive reviews, total, in my life. Maybe three. I need to underscore the fact that, while I’m not a ridiculously unrealistic customer, I AM, IN FACT, a very tough customer to please, KNOWING what I want (and no less!), as I typically research and know more than the dealers do about the particular vehicle I’m purchasing at the time. Now. This review, however, is SPECIFICALLY pertaining to LARRY H. MILLER’S LIBERTY TOYOTA in Colorado Springs, with a few illustrative examples regarding other vehicles, simply for comparison’s sake. An eye-opening experience, to be certain. Grab your cup of coffee. I’ve got a lot to say (hopefully not so much as to bore you to tears)—and my experiences here simply MUST be told! Please bear with me. You’ll likely agree with my assessment. I hope you experience the same (at Liberty!) in your car buying ventures. That said…. I’ve owned quite a few vehicles in my young 51 years of life—most of them purchased brand new from a dealership—both overseas and here in these great United States of America. Included among my previous rides are various makes and models from from the following manufacturers: Suzuki (bike); Kawasaki (bike); Yamaha; Harley Davidson (Buell and Fat Boy); Ford (Fairlane and Bronco); Dodge Ram; Audi; Chevy Silverado (fully dressed); FOUR Nissans—two 4x4s (both 4 and 6 cylinder, back in the 80s) and two fully dressed Nissan Titans with everything-Nissan-makes-at-the-factory installed on each of the two vehicles (LOVED them BOTH!); SIX Hondas (Ciivic, Prelude, Accord, Civic Hybrid, Odyssey—my wife LOVES this thing, from Freedom Honda—and, Pilot); 1969 Toyota Corona that literally blew up in New Mexico (threw a rod right through the engine!) on a road trip from Tucson, AZ to Colorado Springs and STILL CONTINUED TO DRIVE (though slowly, it got me to Colorado Springs!), and a 2000 Toyota Tundra (my son’s—given to him by Grandpa on the East Coast—hassle-free and comfortably driven here by me over Christmas), recently serviced at Liberty Toyota (brought in before my new purchase, as I wanted to “investigate and research” the dealership). Now. I did purchase two vehicles—Odyssey and Pilot—from Freedom Honda last year, (well, Dec 2012) just down the street. Both also outstanding vehicles—in their own right—with a similarly satisfying purchasing experience—with me having dealt directly w/the owner and General Manger, Bret. But of the six Honda’s I’ve owned, I was rather seriously disappointed w/the fit and finish of the Pilot—which was, surprisingly, significantly inferior to all the other Hondas (both new and used) that I’ve owned over my lifetime, beginning in 1994. Bret is great, Freedom Honda is great, and we’re still a loyal customer of theirs, with respect to my wife’s Odyssey and servicing (Dan Moran, Svc Mgr is also great), warranty, etc. Their vehicles, too, are typically great. They’re just not what they used to be—the Odyssey is better built than my Pilot—and not what I expected. Doing my utmost to be practical and economical—and even with all the “bells and whistles” in my new Pilot—the truth is, my wife’s words, “admit it; you settled and didn’t REALLY want the Pilot “ ring true, though I thought I really did want the Pilot, practicality and all things considered. At the time. My wife was right (aren’t they almost always?) But THIS REVIEW is about LIBERTY TOYOTA! And so we move forward…. As of this week, I NOW own an UNBELIEVABLY GORGEOUS, HIGH QUALITY CONSTRUCTED (including ALL fit and finish items) 2014 Toyota Tundra Limited, fully dressed, w/tow package, off road package, ALL the technology “bells and whistles,” LINEX bed liner, and all the Toyota interior and exterior protectant applications and warranties, including “diamond” windshield protectant and coverage. BEST VEHICLE ON THE PLANET, in my, um… somewhat “limited” experience w/new vehicles and such. ***I LOVE THIS THING!!!*** And the entire buying experience—looking, touching, test driving, talking, price and options negotiating, service department, customer service, salesmanship, leadership intervention—and finally out the door in my new ride?? Also absolutely unbelievable, top notch, ***BEST I’VE EVER EXPERIENCED, BAR NONE!!!!! Have I mentioned my purchasing experience at Liberty Toyota was the BEST I’VE EVER EXPERIENCED, BAR NONE!?!?! Here’s why… I don’t typically remember names—okay, I rarely, if ever do (pitiful, I know)—but this team? UNFORGETTABLE!! Yeah, really!! Impressive to SUCH A DEGREE that I’ll never forget their names or this experience. From my first Internet inquiry and in-person, professional and friendly follow-up by JC Christiansen; very customer-oriented in-store interaction with receptionists Sarah and Amber; extremely patient and accommodating in answering ALL my questions and guiding me through the entire purchasing process interaction with Ken Ruggera; all finance and accessory questions, decisions, and purchases personally, personably, and professionally handled through Accessory Manager Jessica Stroud and finance gurus Julio Jaramillo and Leon Bihr… and direct, frequent and EXCEPTIONAL intervention (at my request) and interaction with this “difficult customer” (ME!!)—really, I’m simply someone who knows what I’m looking for and wants QUALITY, PERIOD—by General Sales Manager, Jeff Kostenko,… this was my “1000% satisfied customer” purchasing experience. And in the Service Department, regarding both my son’s 2000 Toyota Tundra and the accessorizing of my new 2014 Tundra, Assistant Service Manager Paul Reed has been extraordinarily helpful and service-oriented almost beyond belief! Yes, really! So, there’s that. I’m now an absolutely loyal, die-hard Liberty Toyota customer—Toyota, period—FOR LIFE!!!!! ‘Nuff said. More

Report | Print

Nice People Didn't feel like prey. I knew what I wanted they helped me get it. J.C was respectful and allowed me to take my time and decide. Didn't feel like prey. I knew what I wanted they helped me get it. J.C was respectful and allowed me to take my time and decide. More

Report | Print

great service and friendly sales representative. the only complain or concern that I have is that my vehicle only came with one key and asked several times the young lady I was working with at the time only complain or concern that I have is that my vehicle only came with one key and asked several times the young lady I was working with at the time cant remember her name but she is part of JC team and she said there was two. I felt a little deceived. other than that I had an exceptional experience. More

Report | Print