JEFF JACOBS | Page 10

The vehicle was misdiagnosed. During the initial diagnosis I had to fight for the warranty to be honored, only to discover after all the fighting that the issue being faught over During the initial diagnosis I had to fight for the warranty to be honored, only to discover after all the fighting that the issue being faught over wasn’t even the correct diagnosis. Second, a request for a cosmetic warranty claim was supposed to have been sent to the warranty company by the service department. They advised they had sent it however I discovered that was not the case after I received my vehicle back and the cosmetic issues were not fixed. I contacted the warranty company who told me they never received a claim More

by DavidP Verified Customer Verified Customer

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Checking in and out took longer than expected. No check list on vehicle which I received on previous vist. It seem. ed rushed No check list on vehicle which I received on previous vist. It seem. ed rushed More

by pncouch Verified Customer Verified Customer

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Very pleasant experience and timely very nice waiting area staff very helpful with my service area staff very helpful with my service More

by JPglynn Verified Customer Verified Customer

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This is a great dealership! The management are really passionate about cars and getting things done the right way. And they hire the right people represent their brand. Thumbs u The management are really passionate about cars and getting things done the right way. And they hire the right people represent their brand. Thumbs up all around! More

by bradleymull Verified Customer Verified Customer

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Nice dealer ship I’m going to see how experience the techs are when I get my future services techs are when I get my future services More

by WILSONERIC834 Verified Customer Verified Customer

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They did a good Job, and I was satisfied and it done in a reasonable time. reasonable time. More

by cfgeddis Verified Customer Verified Customer

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I did not expect the level of courtesy i received. Very honest, polite, polite and professional folk. No pressure sales and they keep their promises. I would buy from this dealer again. Special shout Very honest, polite, polite and professional folk. No pressure sales and they keep their promises. I would buy from this dealer again. Special shout out for Tom and Cory. More

by ELGILB93 Verified Customer Verified Customer

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The whole experience was flawless. Your business and repairs are the best. Professional all the way. Your business and repairs are the best. Professional all the way. More

by MILLERHILARYF8816 Verified Customer Verified Customer

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Dale Roland was great THANK YOU my appointment was at 9am but got there a little early never been there before in a matter of minutes my car was in back I waited a a hour I guess maybe a a little longer 9am but got there a little early never been there before in a matter of minutes my car was in back I waited a a hour I guess maybe a a little longer enjoy my visit there More

by Rkastner083 Verified Customer Verified Customer

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appointment for 9/7/24 was for a daylight bulb replacement. Appt time was 8:30 am, arrived at 8:15. My bulb was changed out and was given back to me at 11:30 am. Yep, 3 hours to replace a bulb. Ma replacement. Appt time was 8:30 am, arrived at 8:15. My bulb was changed out and was given back to me at 11:30 am. Yep, 3 hours to replace a bulb. May have to reevaluate where to get my truck serviced in the future More

by austintcsr Verified Customer Verified Customer

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