JENN KUNKEL

Walked in to order a new Wrangler and was handed off to a salesperson that has never ordered a vehicle before and seemed pretty clueless to the whole process. Brought up the dealers website to show me other salesperson that has never ordered a vehicle before and seemed pretty clueless to the whole process. Brought up the dealers website to show me other Wranglers they had on the lot (literally what I did myself before I walked in). Pretty much a waste of time. Luckily the person I inquired about a different Wrangler XE online got back to me after she got back from vacation and we sat down and we built a Wrangler XE. Due to the UAW strike there were doubts on how long it would be to get the order. She was able to find the exact Wrangler XE I wanted coming into another dealership. A week and a half later I came to trade my Jeep in and buy the new one. In and out in 1.5 hours. I signed all the financing paperwork in the service waiting area which was strange because there were other people around. The gas tank was full but the hybrid battery was completely drained. Got it home and after looking at the vehicle a little closer I found the hard top looked to be repaired in one spot with glue. There were also several spots where it looked like it was damaged in transit to the factory. There was also a spot on the outside where the paint was peeling off. I went back in less then a week later for one more signature that got missed and showed them the top. They looked at it and agreed and promised they would make it right with a new top. Over a month later and I never heard from them. After inquiring about it I was told they would just repair it at their body shop. The top is textured and I requested a replacement top and was promised they would order me one. 5 weeks after that, I had not heard from them and I once again inquired about the new top and am being told since Jeep wont replace it they will just send it to the body shop. This is unacceptable for buying a new vehicle. Overall besides the sales woman finding me the Wrangler XE, I have been thoroughly disappointed with this dealership. All they gave me was a damaged Wrangler and empty promises and no follow ups. Just a bunch of run-arounds. More

by nicholas.fisher Verified Customer Verified Customer

Helpful 0

Report | Print

When I arrived I had a designated agent and all of them were very good, the employees took good care of me, they explained everything to me how the transaction was going to be done and everything and I had were very good, the employees took good care of me, they explained everything to me how the transaction was going to be done and everything and I had nothing more to say. More

by gbsanchez008 Verified Customer Verified Customer

Helpful 0

Report | Print

Although the dealership is under construction, the buying process was smooth and completely professional. The staff was outstanding process was smooth and completely professional. The staff was outstanding More

by CHAD.DEVEREAUX Verified Customer Verified Customer

Helpful 0

Report | Print

Our salesperson, Jenn was great! Listened to what we wanted and knew our price range. She got us a beautiful Jeep! Listened to what we wanted and knew our price range. She got us a beautiful Jeep! More

by mj922 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service, support and follow-up with any questions during the purchase process as well as after sales support. during the purchase process as well as after sales support. More

by Dan Verified Customer Verified Customer

Helpful 0

Report | Print

Jenn was great to deal with. She made the whole experience quick,easy, and fun. The finance guy was awesome too!!! She made the whole experience quick,easy, and fun. The finance guy was awesome too!!! More

by marcmillie1 Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership was a very positive atmosphere. A lot of employees to help you find what you’re looking for and what will suit you best. A lot of employees to help you find what you’re looking for and what will suit you best. More

by melfreebs Verified Customer Verified Customer

Helpful 0

Report | Print

Jenn was amazing, absolutely put her customer first and completely respected customer time. 15 word minimum how stupid are these corporate morons completely respected customer time. 15 word minimum how stupid are these corporate morons More

by whynotgold Verified Customer Verified Customer

Helpful 0

Report | Print

great people very helpful and patient with us making the decision as to what works best for us decision as to what works best for us More

by tgustafson48 Verified Customer Verified Customer

Helpful 0

Report | Print

First time at this dealership. It was nice and everyone was super friendly and helpful. Jenn Kunkel was phenomenal.. She was the best at Fury. So I had no problem following her to It was nice and everyone was super friendly and helpful. Jenn Kunkel was phenomenal.. She was the best at Fury. So I had no problem following her to this the new dealership. She is truly the best of the best. She always goes above and beyond. She got me the best deal and is so wonderful to work with. Jenn always knows the perfect vehicle for me every single time. Jenn is top notch. Freddie was a great financial guy to work with also. He was efficient and went through all the paperwork and signatures with me. More

by amandabauer22 Verified Customer Verified Customer

Helpful 0

Report | Print