JESSICA SANTANA
JESSICA SANTANA at Star Hyundai

JESSICA SANTANA | Page 2

SERVICE ADVISOR

Star Hyundai

201-16 Northern Blvd
Bayside, NY 11361

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4.6
901 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

English English

4.6

901 Reviews

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901 Reviews of JESSICA SANTANA

June 25, 2026

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Employee Rating

Very shabby and worn down facilities. I only go for small work as they only have 1 loaner and it takes months to get it. I use South Shore for real work and bought my car there. More

by ALEVINE894
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Phillip Robinson, IMRAN PARDHAN

June 24, 2026

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Jessica was extremely helpful in resolving my issue. The service & communication were excellent. I would recommend More

by JESSC1
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Recommend Dealer
Yes

June 08, 2026

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I have been using this service center for years! !!They have amazing customer service and knowledgeable staff!! More

by SARIFR1
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Recommend Dealer
Yes

June 07, 2026

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Very poor customer service. Waiting room has no A/C when it was 90 degrees outside. More

by Will
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Recommend Dealer
No

June 04, 2026

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Excellent Sales and Service Experience I had an outstanding experience at this dealership. Phil Robinson provided exceptional customer service from start to finish. He was professional, knowledgeab More

by malaramdass08
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Recommend Dealer
Yes

May 28, 2026

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All is well made my appointment a month ahead of time the day of I drove straight in. They took care of my car less than an hour. Reviewed some problems on my car which I needed to get repaired. Took care of More

by MANAGERLGA
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Recommend Dealer
Yes

May 27, 2026

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Thank you for servicing my vehicle with the time Jessica Santana noted when I spoke with her. More

by LMD68PL
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Recommend Dealer
Yes

May 14, 2026

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They are not professional enough. They need do to better job with communication and keeping their words. They treat you like you are servicing your car for free and they are paying fo More

by CHOWDHURYAKASH042
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Recommend Dealer
No

May 14, 2026

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The staff in the dealership is amazing, Omer went above and beyond to find me the exact car I was looking for. Everyone else was also very helpful and stepped in during the process. Our experience here was More

by HM
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phillip Robinson , Omer

May 11, 2026

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Excellent customer service and Jessica in service department is great! The only issue was the wait time over a week to get car back. Too long a wait to have car returned and no loan out car rental o More

by AMOUR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: IMRAN PARDHAN

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