Dealership Experience
5 yrs, 8 mos
Industry Experience
9 yrs, 5 mos
Languages Spoken
English
647 Reviews
Write a Review647 Reviews of JESSICA SANTANA
April 21, 2024
You were so kind, quick, and accurate. You even let me have some Colombian coffee in the waiting room. Your kind service was very touching You even let me have some Colombian coffee in the waiting room. Your kind service was very touching More
Other Employees Tagged: Phillip Robinson, Mark Stechel, Tommy Tong, Simon Kim, Orville-Russel Brown, Andrew Lee, Justin Salvador, ZAC KOUFAKIS, DIANA LLAJCEVIC
April 20, 2024
A young lady named Jessica Santana helped me. Coming from a customer service back ground my self she was excellent!! The confidence she made me feel by assuring me the car was in good hands was t Coming from a customer service back ground my self she was excellent!! The confidence she made me feel by assuring me the car was in good hands was the reason for my high marks. Her follow up on the phone explaining what my car needed and when I could pick it up was spot on!! More
April 19, 2024
A bit odd that I pull my car in and wait in waiting room. I get a call from an unfamiliar number. Its the service dept... why? Cant u just call names? Why are u calling me when Im sitting right there.. struc I get a call from an unfamiliar number. Its the service dept... why? Cant u just call names? Why are u calling me when Im sitting right there.. struck me as very odd. I was in and out in an hour which was way better than I expected. More
April 19, 2024
Visit to Hyundai Service Center Everything was good, I don't know the name but at the entrance I liked the friendliness of the person who accepted the car and Jessica don't know the name but at the entrance I liked the friendliness of the person who accepted the car and Jessica More
April 06, 2024
Amazing and exception services received by Jessica and her team. When calling for an appointment, Jessica is extremely knowledgeable and does her due deligence. She asks all the questions needed in ord her team. When calling for an appointment, Jessica is extremely knowledgeable and does her due deligence. She asks all the questions needed in order to determine if something needs to get ordered, in turn, not one second of your life is wasted getting your vehicle in and out. The minute one walks in, Jessica welcomes you with her kindness, her smile, then gets to work, leaving us comfortable that we can fully trust her team. I would highly recommend Star Hyundai in Northern blvd. It's my 4th time bringing my car in and I am never disappointed. I use to have a Subaru. I would speak to a different person every time I made an appointment. I would come in and told to sit, never knowing for how long or who was going to take us in. We were promised the world and to later be told we had to spend thousands of dollars. The car was never really fixed and we had to continue taking it in to be serviced. At last we would get the answer no one wants to hear, they have tried everything (spending so much of your money) to find out they could not figure out what was wrong. This would happen on multiple Subaru service centers. Please, stay away from Subaru. We got rid of it. This is why we endlessly appreciate the effortless manner Jessica does business. It's crazy how well she knows the vehicles. She understands that time is priceless for both us and her team. Thank you Jessica. Thank you Star Hyundai for choosing your staff vigilantly. More