Dealership Experience
7 yrs, 11 mos
Industry Experience
11 yrs, 8 mos
Languages Spoken
English
901 Reviews
Write a Review901 Reviews of JESSICA SANTANA
November 04, 2023
I got appointment for Hyundai sonata for recall these guys not working on recall they hold my car for 5 days put in the parking lot I have tracker in my car they never move the car from the parking and r guys not working on recall they hold my car for 5 days put in the parking lot I have tracker in my car they never move the car from the parking and return me as it is before and told me recall done these guys are crooks More
November 02, 2023
This is one of the worst service centers for hyundai service is horrible mechanics are worst of the worst 5 times visited and the car is still running horrible i will never purchase a hyundai again service is horrible mechanics are worst of the worst 5 times visited and the car is still running horrible i will never purchase a hyundai again the dealerships stink the service and manufacturer do not stand by there products or there customers More
Other Employees Tagged: MATTHEW NATTIER
November 02, 2023
This service center is the best! They are caring and efficient! Highly recommend! They even drop me off at school. I know I can happily leave my car with Star and thy take very good They are caring and efficient! Highly recommend! They even drop me off at school. I know I can happily leave my car with Star and thy take very good care of it! More
Other Employees Tagged: MATTHEW NATTIER
October 24, 2023
This location is absolutely awful. I have and will complain about this location to anyone who will listen. I waited around for work to be done on my car for 6 months, with no follow up I have and will complain about this location to anyone who will listen. I waited around for work to be done on my car for 6 months, with no follow up or calls that I was told would happen. I called the facility nine different times trying to speak with Jessica and left messages, but never once received a call back. When I finally brought my car in for the work to be done, it sat in the shop for three days because photos were never sent in to Hyundai Corporate, as I was told they were six months prior. This was all blamed on new administration. I am speaking with Hyundai Customer Care and the DMV - save your sanity and find anywhere else to go but here. More
Other Employees Tagged: MATTHEW NATTIER

