JESSICA SANTANA | Page 45

A very professional and Competent Dealership that handles my vehicles maintenance and repairs perfectly and expeditiously my vehicles maintenance and repairs perfectly and expeditiously More

by NYCHIP1 Verified Customer Verified Customer

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I have a great experience with this dealer, Jessica is lovely, pleasant person to deal at any time and very healthful. lovely, pleasant person to deal at any time and very healthful. More

by RITMOCUBANO Verified Customer Verified Customer

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Excellent job. Will recommend this place if you need a car service. Will come here again Will recommend this place if you need a car service. Will come here again More

by cleird0814 Verified Customer Verified Customer

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To start with why my review is bad, it takes a while to get an appointment. Then once there, it takes an eternity to get vehicle serviced. And just to be clear, this is not the 1 or 2 or I'm pretty sure get an appointment. Then once there, it takes an eternity to get vehicle serviced. And just to be clear, this is not the 1 or 2 or I'm pretty sure the last time for an extremely long wait time. On this particular occasion, I brought my car in for: oil change, inspection, brake check up and a hitch recall ( my car doesn't have a hitch but it still needed documentation with pictures). Had an appointment time of 12noon, didn't leave service dept till 535pm. Had it not been for the recall, I could have gone ANYWHERE ELSE to get the other items fixed. Either they need to give out less appointments on the same day, or they need to hire more mechanics. Also management and mechanics need to be more respectful of female drivers. In December my car completely stalled. Matt and a couple of the mechanics questioned me like I was some novice to car use. They asked if I drove thru tons of water...like why would I purposely destroy my car? And then they said I was using inferior gas, that's when I showed them tons of gas receipts for PLUS ( higher octane gas). Turned out, it was a malfunction with the throttle. But did they apologize? Absolutely not, why would a misogynist do that? So condescending! More

by gabster9698 Verified Customer Verified Customer

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Service was good. Took my car on time and drove me home. When it was done they picked me up. Nice service! Took my car on time and drove me home. When it was done they picked me up. Nice service! More

by mom51550 Verified Customer Verified Customer

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Phillip and Andrew are best. Everything went so smooth with them. I got what I wanted because of them. Star Hyundai at Bayside is the best Everything went so smooth with them. I got what I wanted because of them. Star Hyundai at Bayside is the best More

by SANDRIA Verified Customer Verified Customer

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I've been to this service center from the time I purchased my car in 2011. No other service station has touched my car. I have always been more than satisfied. purchased my car in 2011. No other service station has touched my car. I have always been more than satisfied. More

by mesprouse Verified Customer Verified Customer

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Always easy to work with. East to understand what is being worked on at all times. East to understand what is being worked on at all times. More

by LISAKAY772002 Verified Customer Verified Customer

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I actually made a mistake with my appointment and came in on a day that I did not have an appointment. Even so, Jessica fit me in and got my car taken care of. Great service. on a day that I did not have an appointment. Even so, Jessica fit me in and got my car taken care of. Great service. More

by euni811015 Verified Customer Verified Customer

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I actually made a mistake with my appointment and came in on a day that I did not have an appointment. Even so, Jessica fit me in and got my car taken care of. Great service. on a day that I did not have an appointment. Even so, Jessica fit me in and got my car taken care of. Great service. More

by euni811015 Verified Customer Verified Customer

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