JESSICA SANTANA | Page 53

Nine weeks in the auto shop my brand new 2022 Tucson plug in Limited edition with 6k miles and they still have no idea what is wrong with it. Corporate has sent specialists with no luck. This dealer is rude, in Limited edition with 6k miles and they still have no idea what is wrong with it. Corporate has sent specialists with no luck. This dealer is rude, the service advisor would refuse to speak with me and the repair manager had the audacity to literally yell at me for contacting corporate. Thank god for lemon laws! More

by whitleyems Verified Customer Verified Customer

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Thank you again for the excellent service and making me feel welcomed. I always recommend you to my friends and family. feel welcomed. I always recommend you to my friends and family. More

by PBAE1718 Verified Customer Verified Customer

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Excellent service for my 2018 Santa Fe Sport. Star Hyundai once again has come through to finish the job and get me back on the road completely free of worry that my engine was on the verge of br Star Hyundai once again has come through to finish the job and get me back on the road completely free of worry that my engine was on the verge of breaking down. I am very happy and will continue praising everyone involved with keeping me safe and secure with confidence More

by NYCHIP1 Verified Customer Verified Customer

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The manager was very rude and brutal to me, he shouted at me and didn't resolve the issue. me and didn't resolve the issue. More

by Hui Verified Customer Verified Customer

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From check in the service team were nice. Once checked in they gave me an estimate on how long my service was and it was 2hrs, 2hrs have gone past and just on time I was called to retrieve my Once checked in they gave me an estimate on how long my service was and it was 2hrs, 2hrs have gone past and just on time I was called to retrieve my vehicle. Been to this service center 5 times now good team ! More

by JRHEYMARTINEZ Verified Customer Verified Customer

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Car was in shop almost 2 weeks. Hard to talk to service advisor. No longer going to buy 2023 model. Switching to Toyota Hard to talk to service advisor. No longer going to buy 2023 model. Switching to Toyota More

by JFMUSCATELLI Verified Customer Verified Customer

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Service completed. But 2+ hours wait for a oil change is a lot. They did take $15 off due to the inconvenience. But 2+ hours wait for a oil change is a lot. They did take $15 off due to the inconvenience. More

by RCBORI62 Verified Customer Verified Customer

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Wanted to charge for a recall repair. I declaimed to pay stating it was under warranty and a reacall but they did not care. Avoid this dealer at all costs. I declaimed to pay stating it was under warranty and a reacall but they did not care. Avoid this dealer at all costs. More

by ARTHURMCSE Verified Customer Verified Customer

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I felt accommodated. Services were great and all issues were attended to. Staff provided assistance as needed, were courteous and professional. Services were great and all issues were attended to. Staff provided assistance as needed, were courteous and professional. More

by MATTIERAMLAKAN Verified Customer Verified Customer

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One of the workers cursed at me. He said “F**k you”. A Caucasian male with dirty blonde hair and a rotten front tooth. He has Vermont drivers plates on his vehicle. He is highly unpr He said “F**k you”. A Caucasian male with dirty blonde hair and a rotten front tooth. He has Vermont drivers plates on his vehicle. He is highly unprofessional. I received a $2000 bill on my vehicle and I think he has something to do with my bill being high. Next time I’m going to put a camera in my vehicle. More

by DIANASMITH81 Verified Customer Verified Customer

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