Dealer Reviews
Cars for Sale
Dealer Log In
JESSICA SANTANA
901 Reviews
Dealership Experience
7 yrs, 11 mos
Industry Experience
11 yrs, 8 mos
Languages Spoken
English
901 Reviews
Write a Review
901 Reviews of JESSICA SANTANA
November 30, 2022
This dealer is the best. The manager Mr. Zach Lintz is very professional and he has the best customer service skills. He really goes above and beyond to ensure his customer i The manager Mr. Zach Lintz is very professional and he has the best customer service skills. He really goes above and beyond to ensure his customer is happy. I keep going back to his dealership because of him. He wants his customers to be happy with his dealership. More
by ag5983
Verified Customer
November 27, 2022
I went in for an oil change at 0800am and I didn’t get my car back until 1pm.. how long does it take for an oil change for tire rotation? Apparently half day for star Hyundai service! car back until 1pm.. how long does it take for an oil change for tire rotation? Apparently half day for star Hyundai service! More
by Star Customer
November 21, 2022
My white vehicle had grease hand prints on the hood,, on the drivers door,, the Auto head lights were turned off was driving in the dark with no head lights did not know it . Had an appointment for 10 o’cl the drivers door,, the Auto head lights were turned off was driving in the dark with no head lights did not know it . Had an appointment for 10 o’clock pick up at the house did not pick the car up till 1:30 in the afternoon More
by CTIBIRDS
November 21, 2022
I went to the dealership to service an unusual sound coming from my front wheel and ended up fixing something else that cost me over $1200.00. I think that the service could have been prevented by obser coming from my front wheel and ended up fixing something else that cost me over $1200.00. I think that the service could have been prevented by observation during my regular service visits. The dealership supposedly gives overall checks and did not see that the coolant container was cracked thus, causing an expensive replacement, draining and refilling of the system on a relatively new 35000-mile car. PS: I am still awaiting the sound coming from my wheel to be fixed. More
by Cwoods44
November 10, 2022
I brought the car in at 1:30 and was told the car would be ready by close. Luckily I called at 4:30 before I spent $20 each way on Uber because my car was not ready and no one called to tell me they needed be ready by close. Luckily I called at 4:30 before I spent $20 each way on Uber because my car was not ready and no one called to tell me they needed to keep the car overnight. I don't care about the extra time, but if you tell someone to return by 5 you should let them know before 4:30 that the car would not be ready. Otherwise everything was fine. More
by bgk27
November 07, 2022
Very unprofessional on scheduling appointment. It took me back and forward 4 times to finish a simple repair, almost one month from the day one I called in for the appointment. And this repair sho It took me back and forward 4 times to finish a simple repair, almost one month from the day one I called in for the appointment. And this repair should be cover under their warranty since it’s under one year from last time they fix it, but of course they turn me down because I couldn’t find the recipe. Very bad experience! More
by james9165
October 31, 2022
My last visit sucked, suck,suck, took my car in for 60,000 mile check and got it back with numerous new problems. Including my radio which still isn't working. 60,000 mile check and got it back with numerous new problems. Including my radio which still isn't working. More
by HENRYGRAY69
