JESSICA SANTANA
JESSICA SANTANA at Star Hyundai

JESSICA SANTANA | Page 6

SERVICE ADVISOR

Star Hyundai

201-16 Northern Blvd
Bayside, NY 11361

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4.6
897 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

English English

4.6

897 Reviews

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897 Reviews of JESSICA SANTANA

December 14, 2025

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Employee Rating

They are very good & however the waiting room is old and decrepit. It needs a makeover More

by michellekawka
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Recommend Dealer
Yes

December 13, 2025

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Nice people, but a 10am appointment shouldn’t get you out at 1:20. A minor recall and an oil change. Then no sticker on the windshield telling you when you should get your oil changed next. Yes, a small det More

by VBECARPENTER
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Recommend Dealer
Yes

December 04, 2025

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Did not properly check tire pressure during rotation and oil change, even though it was low. This caused confusion and forced me to return the next day, wasting my time. More

by nish1337
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Recommend Dealer
No

December 01, 2025

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Run down, smelly, hands down the worse service center I've visited. It made me rethink leasing a Genesis next year. The "service advisor"was actively chatting on whatsapp whille completing the intake fo More

by Miguel
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Recommend Dealer
No

November 21, 2025

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Jesica's customer service was outstanding. Their service team completed the required 1st service visit very fast. More

by KEVIN.MOS42
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Recommend Dealer
Yes

November 20, 2025

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A++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++ Jessica was excellent eloquent explaining what needed to be done. She did a great job!! More

by Avi Golden
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Recommend Dealer
Yes

November 20, 2025

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Was done in less than 2 hours. Jessica was very helpful. Prior to coming here, I had read their reviews and it made me very nervous and hesitant. It turned out ok. More

by VM
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Recommend Dealer
Yes

November 19, 2025

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Jessica was excellent eloquent explaining what needed to be done. She did a great job!! More

by RPEREDO
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Recommend Dealer
Yes

November 17, 2025

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Excellent service, thank you. Jessica Santana does an excellent job and is very much appreciated. More

by ZEVFELD
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Recommend Dealer
Yes

November 13, 2025

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I found the service facility very easy to work with and the customer representative extremely pleasant, an asset to your company. More

by HCG38
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Recommend Dealer
Yes
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