JIMMY FEATHERSTON

I recently bought a used car from Jimmy Featherston, and the experience was absolutely outstanding. From start to finish, Jimmy and the entire dealership went above and beyond to help me find the perfect ca the experience was absolutely outstanding. From start to finish, Jimmy and the entire dealership went above and beyond to help me find the perfect car at the right price. Their dedication and customer and first attitude were evident every step of the way. Even after the purchase, when a minor glitch popped up, they handled it with total professionalism—providing me with a loaner car immediately and resolving the issue within 24 hours. That kind of service is rare these days. Thanks to Jimmy’s honesty, knowledge, and sincere approach, I’ll be doing all my future car business with him and this dealership. Jimmy is not just a great salesperson, he’s a trusted consultant who truly cares about his customers. Billy Reed More

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DO NOT GO HERE to purchase a used vehicle. Not only do they not thoroughly inspect the vehicle although they claim they did but they fail to disclose any issues the car has at the time. I boug Not only do they not thoroughly inspect the vehicle although they claim they did but they fail to disclose any issues the car has at the time. I bought a vehicle from them which had a leaking radiator that was not apparent at the time of purchase as it's a slow leak. I did confirm with their sales rep Richard Popperwell that the car was inspected and found to be in good condition. Shortly after the purchase I started getting a message stating "Coolant Error" although the coolant levels were fine. When I advised him of this issue when i dropped off the car for them to fix the leather seat that they had promised to fix, Richard advised me that the radiator had a leak and that they are going to replace it. Six months after replacing the radiator, the same message started popping up again and once again the coolant levels are perfectly fine. I tried to get them to fix the radiator again but they are trying to push me off to Mercedes and pay for this repair out of my own pocket. They are claiming that I purchased it in AS IS condition which is great and dandy except the AS IS condition I was provided was that the car was in good condition with no issue whatsoever other than the leather seat that had damage. They are refusing to fix this radiatior which clearly is a defect or their lack of knowledge of replacing a Mercedes radiatior is causing the issue again. This dealership is a fraud and very deceiving. I won't ever purchase another car from them and I will be reporting them to the government agency to make them aware of the fraudulent sales tactics being used by this dealership. Don't say I didn't warn you but I wish I could give Negative stars. More

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