Had to have my 525 towed into the dealership because of a transmission issue. Courteous and knowledgable team responded and worked to get me an answer. Once the issue was diagnosed, the service team helped secure a loaner car and gave me the time needed to make decisions about addressing the transmission issue. The care and courtesy was most appreciated! Also, the candor with which the issue was addressed, and options presented for solving the issue, were very helpful.