JIMMY SHAMS

All around excellent dealership experience buying a new vehicle. Sales staff are very professional. Left happy. vehicle. Sales staff are very professional. Left happy. More

Print

Professional Acknowledgment best customer service. Ask for Kevin. He will take good care of you! Ask for Kevin. He will take good care of you! More

Print

Ali was very personable, professional and helpful with my orientation making me feel very comfortable with my new vehicle. orientation making me feel very comfortable with my new vehicle. More

Print

Ali was so helpful and patient. He was very knowledgeable and explained things in a manner that was easy to comprehend and retain. Great job!! He was very knowledgeable and explained things in a manner that was easy to comprehend and retain. Great job!! More

Print

Ali was great. Even on my fourth Range (now defender), I learned new things. Imo and Jimmy were great as well as the finance manager. Great team. My wife will never Even on my fourth Range (now defender), I learned new things. Imo and Jimmy were great as well as the finance manager. Great team. My wife will never leave. More

Print

Ali Gunertem was wonderful to work with. I went to him about a month after I had purchased my vehicle -- and he was a wealth of knowledge. He asked me questions first about my vehicle usag I went to him about a month after I had purchased my vehicle -- and he was a wealth of knowledge. He asked me questions first about my vehicle usage, and then tailored his insights to be of most impact for my preferences. I learned so much in my 1 hour with him - things I would probably never have picked up from a manual. He was also extremely helpful to help me in getting some accessories for my vehicle. This is such a great service to have someone of Ali's experience and personality able to work with clients after they have purchased their vehicle. Thank you! More

Print

I had an outstanding experience purchasing my Land Rover from Jaguar Land Rover Alexandria. Giovanni was a great guide and show a spectacular leadership, Jimmy, Alicia, Mike, and the entire team showed exce from Jaguar Land Rover Alexandria. Giovanni was a great guide and show a spectacular leadership, Jimmy, Alicia, Mike, and the entire team showed exceptional patience, professionalism, and care throughout the process. They welcomed my questions, supported every doubt, clearly guided me through each step, and created an atmosphere of trust, transparency, and responsibility. This felt like much more than a vehicle purchase—it was a true luxury experience and also a valuable learning process. I left feeling respected, informed, confident, and genuinely excited about my new Land Rover. I highly recommend this team. More

Print

Jimmy, David, and the guy who did finance were all great and a pleasure to work with. I don’t think I’ve ever been in and out of a dealership so fast and smoothly before. Great job! and a pleasure to work with. I don’t think I’ve ever been in and out of a dealership so fast and smoothly before. Great job! More

Print

I had an exceptional experience purchasing my new Land Rover from Land Rover of Alexandria. From beginning to end, the entire process was seamless, professional, and exceeded every expectation. A speci Rover from Land Rover of Alexandria. From beginning to end, the entire process was seamless, professional, and exceeded every expectation. A special thank you to my salesperson, Jimmy Shams, whose outstanding customer service made the entire transaction effortless. Jimmy was knowledgeable, responsive, transparent, and incredibly efficient. He respected my time, answered every question thoroughly, and ensured that every step of the purchase process was handled promptly and professionally. His commitment to providing a first-class customer experience is truly commendable. I also want to recognize the Finance Team for securing outstanding financing terms and making the paperwork process quick, straightforward, and stress-free. Their professionalism and dedication to finding the best possible financing options were greatly appreciated. Finally, I would like to acknowledge Ali Gunertem, my After Sales Guide, for his exceptional attention to detail. Ali took the time to thoroughly review the many advanced features of my new vehicle, ensuring I understood how everything worked before I left the dealership. His patience, expertise, and willingness to answer every question gave me complete confidence in my new Land Rover. The level of professionalism, customer care, and attention to detail demonstrated by everyone at Land Rover of Alexandria made this one of the finest vehicle purchasing experiences I have ever had. I highly recommend this dealership to anyone looking for a luxury vehicle and a truly outstanding buying experience. Thank you to Jimmy, Ali, the Finance Team, and everyone at Land Rover of Alexandria for making this such a memorable and enjoyable purchase! More

Print

The service here was impeccable . Our senior sales rep Jimmy Shams was very friendly and efficient.He greeted us in the hot sun on entry and ensured we had beverages and snacks before Our senior sales rep Jimmy Shams was very friendly and efficient.He greeted us in the hot sun on entry and ensured we had beverages and snacks before we even started our transaction.We ended up with a great deal and left quite happy.I would highly recommend this dealership.They are truly about customer service. More

Print