
34 Reviews of JOHN KOVACH
September 17, 2020
"Dealership was a pleasure to deal with. They went out of..."
- DMAKUTZ
Dealership was a pleasure to deal with. They went out of there way to help us find the right vehicle for our needs. We live in Racine and the salesperson, Devin Behling kept us updated on every aspect of the purchase.
Read MoreOther Employees Tagged: Devin Behling
September 12, 2020
"We are very happy with the truck even though there was a..."
- Martin
We are very happy with the truck even though there was a delay on getting the title. The communication was initiated by the customer not the dealership. I welcome a person to person follow up.
Read MoreOther Employees Tagged: Tony Miller
September 10, 2020
"Had a really good experience getting my car there. Jorge..."
- Jenny H.
Had a really good experience getting my car there. Jorge and Phillip were great to work with. They were very helpful and answered all my questions regarding the car and the warranty. Great customer service!
Read MoreOther Employees Tagged: Jorge Plasencia , Phillip DeSalvo
July 13, 2020
"I had an issue with a used car I purchased back in..."
- bbears6@yahoo.comI had an issue with a used car I purchased back in February, 2020. I wrote a letter of complaint to them in May, 2020. Unfortunately, I put the wrong zip code on this letter so they didn't receive it....my fault. However, they called me after I reported to DealerRater and John Kovach offered an extremely fair compensation for my car troubles and repair. My faith in Griffin Ford is totally restored and they now have a lotal customer for life! Jim Carlson
Read MoreJuly 11, 2020
"Overall, pleased with the cars and the persons I dealt..."
- M
Overall, pleased with the cars and the persons I dealt with. Very pleased they fixed an obvious mechanical issue to help close the deal. Upset to find out days later they sold me a car with 4 snow tires in the middle of June with no disclosure. Had to find out in tire shop with leaking tires due to excessive cracking. Dealer never returned my calls to discuss.
Read MoreOther Employees Tagged: Jorge Plasencia
June 22, 2020
"Yeah let’s not talk about how my Experience went spending..."
- Ben oppermanYeah let’s not talk about how my Experience went spending 9000 dollars on a truck that needed another 5000 in work my truck has been in the shop for over a month of the two and a half months I’ve owned on top of the 1000 in parts I had to foot the bill for the sales department took care of me great but service couldn’t tell you why they know absolutely nothing about my truck and yes the dealer took care of it but not after I had to take at least 8 trips to Waukesha which is a 45 min drive for me to drop it off then told me they couldn’t give me a rental big enough for my kids and dog then on top of that probably around the 5th time of taking it in wanted me to foot the bill for a rental come to find out the heads where completely shot the a/c system completely needed to be replaced and did I get a single bit of compensation for driving 45 min one way to drop it off not once not twice but 8 times over a span of a month or so no then said after they fix the a/c they can’t afford to fix anything else on it it would be my problem regardless of what it is like it’s my fault it wasn’t inspected properly. Great sales team horrible service and customer service over all I only gave them two stars because they did fix my car but at what cost and for how long before something else breaks
Read MoreOther Employees Tagged: Dave Nutt, Nick Griffin
June 14, 2020
"Caleb Very nice guy told him what I wanted he found me..."
- gman_mike2006Caleb Very nice guy told him what I wanted he found me the perfect truck if he didn't have a answer to my question he immediately found someone who did
Read MoreOther Employees Tagged: Caleb Struck
June 11, 2020
"Everyone was very polite and tried to quickly finish up..."
- laptoplisa02Everyone was very polite and tried to quickly finish up on the paperwork. The finance and cashier were also very efficient. Love the car and would purchase from Caleb again
Read MoreOther Employees Tagged: Lorraine Miller, Caleb Struck