JOHN RICK BAUTISTA

The salesperson I initially worked with was friendly, polite, and seemed genuinely willing to work with me. Unfortunately, my experience changed once we got to the sales manager. I felt that the sales polite, and seemed genuinely willing to work with me. Unfortunately, my experience changed once we got to the sales manager. I felt that the sales management team was constantly trying to pressure me into things I did not want or need. I was repeatedly pushed to purchase additional insurance and other products, even after clearly saying that I was not interested. The pressure became so frustrating that I seriously considered walking away from the entire deal. More

by kujacas Verified Customer Verified Customer

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Sales dept is ok. Manager was helpful. Finance department was lacking in help with financing and timeliness. Manager was helpful. Finance department was lacking in help with financing and timeliness. More

by n_publow Verified Customer Verified Customer

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Dave and Chris were so helpful and informative, they made the whole process seamless and quick. the whole process seamless and quick. More

by Kim Bierman Verified Customer Verified Customer

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I am extremely happy with my experience at Fox Valley Volkswagen!! John was wonderful to work with….very pleasant, honest,helpful,& patient with answering all my questions!! I am very happy with my car Volkswagen!! John was wonderful to work with….very pleasant, honest,helpful,& patient with answering all my questions!! I am very happy with my car & would definitely recommend this dealership if looking for a new or used car!!! More

by lindakrese Verified Customer Verified Customer

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The sales person, John Bautista, was excellent, knowledgeable and courteous. The place is spacious and all the people very kind. knowledgeable and courteous. The place is spacious and all the people very kind. More

by CARLOS.OURIVIO Verified Customer Verified Customer

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Great experience, John B. went above and beyond to make sure that we were completely satisfied with everything. John made sure the process was done timely and efficiently. We went above and beyond to make sure that we were completely satisfied with everything. John made sure the process was done timely and efficiently. We are very happy with our new vehicle. I highly recommend using John B. for all purchases with Fox Valley Volkswagen. Thanks again to John and his team! More

by w3ld3r Verified Customer Verified Customer

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This dealership is top notch. From the owner down, everyone provides extreme customer service and support. Everyone I came in contact with made me feel like family From the owner down, everyone provides extreme customer service and support. Everyone I came in contact with made me feel like family More

by djannusch Verified Customer Verified Customer

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Very pleasant experience! Love the vehicle and Fernando was awesome to deal with although very hard to understand at times. Love the vehicle and Fernando was awesome to deal with although very hard to understand at times. More

by jasonallenvw05 Verified Customer Verified Customer

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