JON BARTH

I am not happy at all with the work that was done. I took my classic Honda CRV to get checked out because the engine light was on. Big mistake going there..... I had no problem whatsoever driving my c I took my classic Honda CRV to get checked out because the engine light was on. Big mistake going there..... I had no problem whatsoever driving my car when I left it there. I had them do an inspection, oil change and diagnostic for engine light. I was told that the reason the engine light was on was because of a broken hose connected to the exhaust system somehow. I was also told that a mechanic there replaced this hose. Two hours later I get a phone call detailing all the things that are wrong with my suspension. I am told that to pass inspection it will cost me about $3300. To do all the work that the mechanic suggest would cost me $5000. The service advisor of Mr. Barth then told me that the car has served me very well and that she doesn't owe me anything and then I don't owe her anything anymore.… Which I thought was very strange. In retrospect I believe they were trying to get me to give up on my car. So I pick up the car the next day and pay $415 for an oil change and an inspection that failed. They had also told me that the engine light went off and that it passed emissions inspection and gave me the sticker for that. When I got into my car started it up the engine light was on. I went back in and told them to please note that on their files. Then the worst of worst happened I could barely drive the car home the shocks /struts were so destroyed that I had to drive very slowly. At this point I was completely traumatized by the experience and now having a car that I cannot even hardly drive. I did find a local mechanic shop where I took the car and he went over the whole thing and basically replaced the entire suspension. He also told me that he looked everywhere and he could not find a new hose that was purportedly replaced by the Honda mechanic. So at the end of the day I spent $415 for an oil change and a diagnostic that wasn't right. I was lied to, manipulated, and traumatized by the experience at Honda Reading . Lying cheating and stealing is not a business model. More

by ZORASGARDEN Verified Customer Verified Customer

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Piazza Honda has the greatest teM of service professionals, all very friendly, remember my name and kept in regular communication with me. professionals, all very friendly, remember my name and kept in regular communication with me. More

by SEANHMORETTI Verified Customer Verified Customer

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Very good and friendly service , my service didn’t take the whole hour that they told me the whole hour that they told me More

by MYFLACO128 Verified Customer Verified Customer

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Always helpful, always quick and they’ve been really good at working with us with this persistent problem. at working with us with this persistent problem. More

by BEATON_ALBERT Verified Customer Verified Customer

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Kept me informed during the service and, while the news was very disappointing that my warranty did not cover the repair, the repair appears to have corrected the problem. was very disappointing that my warranty did not cover the repair, the repair appears to have corrected the problem. More

by FLIPC Verified Customer Verified Customer

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Unfortunately, I’m unable to recommend this location. While the customer service was good, my vehicle was not fixed. I was extremely disappointed—after taking my vehicle to two previous mechanics, I had While the customer service was good, my vehicle was not fixed. I was extremely disappointed—after taking my vehicle to two previous mechanics, I had hoped the dealership would finally be able to repair it. It’s a simple wobble, but they still couldn’t figure it out. More

by Lee Dupiche Verified Customer Verified Customer

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Great and quick service! Representative Jon Barth was a great help! He assisted and assessed each need for my vehicle with transparency which is awesome. Thanks! Representative Jon Barth was a great help! He assisted and assessed each need for my vehicle with transparency which is awesome. Thanks! More

by LB Verified Customer Verified Customer

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El peor servicio al cliente lo tiene honda. Desde que pueda va cambiaré de vehículo Desde que pueda va cambiaré de vehículo More

by MONTEROSERVIC Verified Customer Verified Customer

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Jon was so helpful! ! He took his time and discussed all options with my husband. ! He took his time and discussed all options with my husband. More

by Kim Verified Customer Verified Customer

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Everything was great including the courtesy drive. Will use again for sure. Keep it up ! Will use again for sure. Keep it up ! More

by JHENN69841 Verified Customer Verified Customer

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