JOSEPH WALKER | Page 2

Metro Honda responded

Hi, Thank you for your feedback, we’re so glad to hear you found our team supportive, respectful, and easy to reach, and that the communication was clear and straightforward while helping you through the process, and we truly appreciate your kind words and your trust in Metro Honda. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

Metro Honda responded

Hi, Thank you for your feedback, we’re so glad to hear you had a fantastic experience and that our team made everything fast, easy, and respectful while getting you in and out in less than two hours, and we truly appreciate your kind words about Honda vehicles and your trust in Metro Honda. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

Metro Honda responded

Hi, Thank you for your feedback, we’re so glad to hear that Joe was helpful and kind and was able to get you into the vehicle you like, and we truly appreciate your recommendation and your trust in Metro Honda. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

Metro Honda responded

Hi, Thank you for the fantastic review! We're thrilled to hear that Jay and Jesse provided such an awesome experience and helped make your vehicle purchase a memorable one. Congratulations on your new CR-V! We're glad you're loving it, especially the color. Thank you for choosing Metro Honda, and we wish you many happy miles ahead. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

Metro Honda responded

Hi, Thank you for your feedback, we’re so glad to hear that Josh has consistently taken great care of you and your family and helped with your fourth vehicle purchase at Metro Honda, and we truly appreciate your continued trust and loyalty. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

Metro Honda responded

Hi, Thank you for your feedback, we’re glad to hear your visit was fast, easy, and respectful and that you were in and out in less than two hours, and we truly appreciate your kind words about Honda vehicles and your support, and we look forward to serving you again at Metro Honda. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

Metro Honda responded

Hi, Thank you for your feedback, we’re glad to hear that Joseph was great to work with and made the process easy, straightforward, and efficient with no wasted time, and we truly appreciate your recommendation and your trust in Metro Honda. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

Metro Honda responded

Thank you for your feedback. We’re glad you had a good experience overall, but we understand it didn’t fully meet your expectations. We always aim to work closely with our customers and make sure everyone leaves 100% satisfied. We appreciate your honesty and will use your feedback as an opportunity to improve moving forward. Hope to work with you again in the future!

Metro Honda responded

Hi, We’re so glad to hear that Joseph made you feel comfortable and at home during your visit. It’s wonderful to know you’re very happy with your experience and that the trip from New York was worth it for you. We truly appreciate your trust in Metro Honda and look forward to serving you again. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

Metro Honda responded

Hi, We’re so glad to hear you had a positive experience at Metro Honda and that Joseph Walker was able to provide great support throughout your visit. It’s wonderful to know he helped you get into the car you wanted. We truly appreciate your 5-star rating and your trust in Metro Honda. We look forward to serving you again. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda