JP Pullen
JP Pullen at INFINITI Of Orland Park
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JP Pullen

Client Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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5.0
27 Reviews
5.0

27 Reviews

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27 Reviews of JP Pullen

April 21, 2024

Dealership Rating
Employee Rating

John Pullen (JP) is an EXCELLENT salesman. He was patient with me. He listened to me and my concerns. He helped me through the car buying process which made the experience less stressful. Than More

by indiarichards
Recommend Dealer
Yes

Other Employees Tagged: JJ Vock

April 17, 2024

Dealership Rating
Employee Rating

My experience was phenomenal! JP was the absolute BEST at helping me through the process of purchasing my vehicle. His sincerity and commitment to providing quality service and en More

by traceyg551
Recommend Dealer
Yes

Other Employees Tagged: JJ Vock

Apr 19, 2024

INFINITI Of Orland Park responded

Wow, thank you so much for this incredible review! We're thrilled to hear that your experience with us was phenomenal and that JP went above and beyond to assist you with your vehicle purchase. It's wonderful to know that his sincerity, commitment to quality service, and dedication to ensuring your satisfaction made such a positive impression on you. We truly appreciate your trust and your willingness to refer your family and friends to INFINITI Of Orland Park. Rest assured, we will pass along your kind words to JP and our team. We're delighted to have earned you as a lifetime customer, and we look forward to assisting you and your referrals with all of your automotive needs in the future! Best Wishes, INFINITI Of Orland Park

March 24, 2024

Dealership Rating
Employee Rating

Infiniti of Orlando park is the best Infiniti dealership that I’ve did business with. They have good deals and were efficient. Deals are completed expeditiously. I will be a repeat customer! More

by THEODOREPOMMELLS
Service Price Transparency
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Recommend Dealer
Yes

February 03, 2024

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Buying a car from this car dealership was not a positive experience. I wish I would have read previous reviews before making a purchase there. More

by MJ1936
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ronnie Robles, JJ Vock, Victoria Kendra , Ken I the service department- 5 stars

Feb 22, 2024

INFINITI Of Orland Park responded

I'm sorry to hear that your car-buying experience at our dealership was not positive. Your feedback is important to us, and we take it seriously. We apologize for any dissatisfaction you experienced during your visit. If you would like to discuss your concerns further or if there's anything we can do to address them, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to improve your experience in the future. Best Wishes, INFINITI Of Orland Park

January 28, 2024

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Employee Rating

Service was very good. Jp was very knowledgeable and attentive. The wait for financing was very long More

by taylorlund13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JJ Vock

Feb 22, 2024

INFINITI Of Orland Park responded

Thank you for sharing your feedback with us. We're glad to hear that you had a positive service experience with JP and found him knowledgeable and attentive. However, we apologize for the long wait for financing. We understand that waiting times can be frustrating, and we will work to improve our processes to minimize wait times in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and hope to serve you better in the future. Best Wishes, INFINITI Of Orland Park

January 28, 2024

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Fast and easy service. My rep pointed out some good recommendations. The dealership was clean. More

by FELTON.ELLINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

INFINITI Of Orland Park responded

We appreciate you taking time to leave us a review and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

January 27, 2024

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Employee Rating

Very friendly staff. They explain everything very well. Complete maintenance in a timely manner. No complaints. More

by ERNESTOESPINOSA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

INFINITI Of Orland Park responded

Thank you for your positive feedback! We're thrilled to hear that you found our staff very friendly and that they explained everything well. We strive to provide clear communication and timely maintenance services to our customers. We're glad to hear that you had no complaints about your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

December 29, 2023

Dealership Rating
Employee Rating

I started using this dealership when I moved from Texas to Illinois during Covid. I had come to expect a certain level of service from Infiniti as a whole and initially this dealership had fallen short of More

by Lyndel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Sese

Jan 26, 2024

INFINITI Of Orland Park responded

We can't express how grateful we are for your detailed and heartfelt feedback about your recent visit to our dealership. Your experience is incredibly important to us, and we're thrilled to hear that we were able to provide you with the level of service you expect and deserve. Your satisfaction is our top priority, and we're pleased to have earned your trust. As you look ahead to your next vehicle purchase, we would be honored to continue serving you and providing the same exceptional service that you've come to expect from our dealership. If there's anything specific you'd like to share or discuss further, please feel free to reach out. Best Wishes, INFINITI Of Orland Park

December 13, 2023

Dealership Rating
Employee Rating

From the time I meet my Salesman John Pullen, it was all uphill, top notch service. More

by dam501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Paramo , Sean Galvin

Dec 21, 2023

INFINITI Of Orland Park responded

Thank you for sharing your positive experience with John Pullen! We're thrilled to hear that your experience was all uphill and that you received top-notch service from him. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, INFINITI Of Orland Park

December 05, 2023

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Employee Rating

Team very professional keep you updated and anything you need while waiting they provide for you More

by LATEKAALMOND
Service Price Transparency
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Recommend Dealer
Yes
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