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JP Wood
JP Wood at Pat Lobb Toyota of McKinney
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JP Wood | Page 2

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.7
45 Reviews
4.7

45 Reviews

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45 Reviews of JP Wood

July 17, 2023

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Employee Rating

Great service. Quick turnaround. No high pressure sales tactics. Great waiting area. Responded to my concerns More

by don
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Recommend Dealer
Yes
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June 15, 2023

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The people I spoke with were friendly and knowledgeable. Also, the work was done smoothly and timely. More

by Cajensen
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Recommend Dealer
Yes

Other Employees Tagged: Hisar Odeh

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Jun 15, 2023

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 28, 2023

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It was a regular 5K miles maintenance, ı have not an issue and competed less than a hour. Thanks More

by FT
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Yes
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Apr 28, 2023

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

April 17, 2023

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There is a reason I own only Toyotas and Lexus vehicles. It is due to the phenomenal service that JP provides as my service advisor for all my vehicle services. More

by DocDuclair
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Recommend Dealer
Yes

Other Employees Tagged: Jeff CoField

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Apr 17, 2023

Pat Lobb Toyota of McKinney responded

It's great to hear that JP was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Tony Yazbeck General Sales Manager

April 07, 2023

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Doing business with this dealership for several years. I brought my daughter’s Toyota in for service for the first time after purchasing at another dealership with a maintenance package. Fast, transparent More

by Bobbylong
Recommend Dealer
Yes
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Apr 08, 2023

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

March 30, 2023

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JP is the best advisor ever. Knowledgeable and a great communicator! I highly recommend him for anyone seeking a competent and honest service advisor More

by hector torres
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Recommend Dealer
Yes
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Mar 30, 2023

hector torres responded

JP is the best advisor ever. Knowledgeable and a great communicator! I highly recommend him for anyone seeking a competent and honest service advisor

March 27, 2023

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I have been coming to Pat Lobb Toyota for many years because of the quality of work and the service received by everyone. Everyone is very professional friendly and welcoming. I highly recommended Pat L More

by michaelmoumneh@msn.com
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Recommend Dealer
Yes
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Mar 27, 2023

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

March 11, 2023

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Brought my car in for repairs and it was quick and well done. David Jurs is the goat!!🐐🐐🐐 More

by Khar.29
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Recommend Dealer
Yes
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Mar 12, 2023

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with David here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

February 21, 2023

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Employee Rating

Never have I dealt with a more rude unprofessional person in my life. Seriously not willing to help in anyway with our extended warranty and verify coverage of certain items. Talked down and very condescendi More

by JCA
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Service Communication
Recommend Dealer
No
Helpful 2
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Feb 24, 2023

Pat Lobb Toyota of McKinney responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Arik Florczak Service Director 214-544-8696 socialmedia@toyotaofmckinney.com

Feb 25, 2023

JCA responded

I would really like to have a conversation with you about my service experience and also why the 1 star rating I gave now appears to be a 3 star rating. I wish my experience would have been at least a 3 but absolutely was not. Thank you!

Feb 25, 2023

Pat Lobb Toyota of McKinney responded

Please call at your convenience, 469-676-8028. Ask for the service manager on duty please.

February 08, 2023

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The Service Advisor, JP, was great. They got my truck in and out. Great experience! More

by aparker31
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Recommend Dealer
Yes
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Feb 08, 2023

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for JP and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

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