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JP Wood
JP Wood at Pat Lobb Toyota of McKinney
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JP Wood | Page 4

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.7
45 Reviews
4.7

45 Reviews

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45 Reviews of JP Wood

April 25, 2022

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Employee Rating

Best dealer experience I’ve ever had. Courteous, knowledgeable, and respectful of my request for expedited service due to time crunch. Will definitely recommend Pat Lobb to anyone. Thanks More

by bobandcarol66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 26, 2022

Pat Lobb Toyota of McKinney responded

Hello Bob and Carol, We are very happy to hear that JP provided you with such a positive and timely experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

April 01, 2022

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Employee Rating

JP and the service team are trusted with both of our Toyotas. Always upfront and communicate clearly, never any unnecessary upselling. Between both vehicles I bet I’ve had 40+ maintenance visits and no More

by madduxfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 01, 2022

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

March 30, 2022

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Employee Rating

Always a pleasure dealing with JP when servicing my highlander. Professional, courteous service as always! More

by Rhonda.precord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Mar 31, 2022

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad JP and our team were able to help, and we look forward to seeing you again! Arik Florczak Service Director

March 09, 2022

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Employee Rating

Courteous service department. Reasonable wait time for service. Dealership property is bright, clean, spacious. Pleasant place to wait for car to be serviced. More

by Maghome1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Mar 09, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come. Arik Florczak Service Director

March 09, 2022

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Employee Rating

I have been a long time customer of Pat Lobb Toyota Mickenney. I can’t say enough great thing about the customer service and the quality of work and the Friendliness of all associates. They come very h More

by michaelmoumneh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Mar 09, 2022

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

March 04, 2022

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Employee Rating

My service representative, JP, was friendly, professional, and competent, Great experience overall and my car was ready sooner than promised. More

by mitciallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Mar 06, 2022

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

February 28, 2022

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Employee Rating

Super quick service. My advisor kept me informed of the process. When another advisor saw me waiting in line to pay, she offered to check me out at her desk! Very appr More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tammy Mitchell

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Mar 01, 2022

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Bob, and look forward to your next visit. Arik Florczak Service Director

February 18, 2022

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Employee Rating

McKinney Toyota service very good staff is very nice and helpful and friendly staff time to time management all customers service More

by Mukeshamin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Agrin Neani, Robert McMillan, Tammy Mitchell, Jose Facundo , Christopher Moore, Alex Ruvalcaba, Kawa Yahia

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Feb 20, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

January 31, 2022

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Employee Rating

Our car was taken care of by a professional team in a timely manner and we were kept informed of all that needed to be done. More

by ejjaeger28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jan 31, 2022

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Arik Florczak Service Director

September 16, 2021

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Employee Rating

Great staff. Clean showroom, and was on and out for myboil change. I will be returning! Thanks again! More

by superlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Casper

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Sep 17, 2021

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

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