JP Wood
JP Wood at Pat Lobb Toyota of McKinney

JP Wood | Page 5

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.6
65 Reviews
4.6

65 Reviews

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65 Reviews of JP Wood

January 29, 2023

Dealership Rating
Employee Rating

This Service Dept. sets the Gold Standard in Excellence, Integrity, & Honesty in car service and repair. Very grateful to have them on my team; They keep my 4-runner i More

by Teresa G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hisar Odeh , Don't know mechanic's name, but thanking him, too!

Jan 30, 2023

Pat Lobb Toyota of McKinney responded

Thank you, Teresa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

November 25, 2022

Dealership Rating
Employee Rating

I have serviced vehicles here for over 10 years. It’s always pleasant and timely and accommodating! On the rare occasion something is missed or off, they address it immediately. JP Wood is my go-to More

by madduxfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

October 10, 2022

Dealership Rating
Employee Rating

We like having an assigned service advisor and Pat Lobb let’s us choose our advisor. This dealer is a top notch facility. They have a great waiting area and clean restrooms. We always get a great car wash More

by Busy Deacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marquis Shimer

Oct 11, 2022

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

September 17, 2022

Dealership Rating
Employee Rating

JP and the technicians working on my cars are always providing exceptional service and quick to complete the work. More

by DocDuclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cannon Campbell , Jeff CoField

Sep 18, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words for JP and our team, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

July 29, 2022

Dealership Rating
Employee Rating

Brought the vehicle in for 5000 mile/15 month service. They checked all the fluid levels and rotated the tires. No issues. No charge. No haste. 40 minutes. More

by cprascher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

July 25, 2022

Dealership Rating
Employee Rating

Service was prompt and straightforward. My service needs were explained well to me including pictures. More

by dnicholas13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

June 30, 2022

Dealership Rating
Employee Rating

If you get a good service advisor, this can be a great dealer for service. Super clean waiting area, prompt, and great car wash options. I drive 27 miles to get service from Pat Lobb. I can get service l More

by Wes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your wonderful review. We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

June 01, 2022

Dealership Rating
Employee Rating

I called the day before and they got me an appointment the following day. I arrived early and they checked me in immediately. Work was completed in less time than they predicted. They checked my vehicle a More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2022

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

May 23, 2022

Dealership Rating
Employee Rating

Fantastic service advisor, Joel Paul (JP), with his recommendations and then the technicians are skilled at making my vehicles drive like they are new with every service. More

by DocDuclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff CoField

May 23, 2022

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. Your feedback and rating mean a lot to us. We appreciate your business. Arik Florczak Service Director

May 14, 2022

Dealership Rating
Employee Rating

They always keep me informed on my cars condition and the cost of services. They give me options when possible. More

by SHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tex Koelsch

May 16, 2022

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

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