JR Gray | Page 36

Honest and Friendly Customer Service All the people I interacted with at Hawthorne Chevy were very helpful and friendly. JR Gray did a great job helping me find the best deal for our sit All the people I interacted with at Hawthorne Chevy were very helpful and friendly. JR Gray did a great job helping me find the best deal for our situation. Carrie Bickford was informative as she explained all the financing paperwork. Both Steve and Steve JR Barna made sure we were happy with our purchase. Overall - a great car buying experience. More

by Indy1 Verified Customer Verified Customer

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Easy & Smooth Fourth time buying or leasing a car from Hawthorne Chevy. Everyone is very professional and they make the process easy, from start to finish. JR is gr Fourth time buying or leasing a car from Hawthorne Chevy. Everyone is very professional and they make the process easy, from start to finish. JR is great explaining the different options on the trim levels. More

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JR made it quick and easy Second time getting my car from Hawthorne Chevy and second time working with the same sales person. When I knew I was coming back I knew who I was goi Second time getting my car from Hawthorne Chevy and second time working with the same sales person. When I knew I was coming back I knew who I was going to work with. He made the process quick and easy, was very helpful through phone and text, and had everything ready and waiting for me when I came down to pick up the new car. Will definitely work with him again. My only complaint is the service center. They made things confusing, didn’t follow through properly on my service requests, and several times I called they gave me the wrong information. I’m happy to do my business with the sales team but avoid using the service center even if it is free/low cost More

by MATTSAJBAN Verified Customer Verified Customer

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New Suburban lease The experience we had recently obtaining a new lease at Hawthorne Chevrolet was terrific. JR Gray was so helpful and knowledgeable. The whole process The experience we had recently obtaining a new lease at Hawthorne Chevrolet was terrific. JR Gray was so helpful and knowledgeable. The whole process was effortless. More

by NANCYMCELRONE Verified Customer Verified Customer

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A+ Service We've been coming to Hawthorne Chevrolet for over 10 years, and JR always makes it a great experience. It's always quick and easy. The staff is so fri We've been coming to Hawthorne Chevrolet for over 10 years, and JR always makes it a great experience. It's always quick and easy. The staff is so friendly, and we really enjoy our time there each time we come in. Thank you for making this a great experience! More

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GREAT EXPERIENCE AS USUAL! I just bought a brand new 2018 Chevrolet Malibu and the process from start to finish was absolutely seamless and enjoyable. From management to my ini I just bought a brand new 2018 Chevrolet Malibu and the process from start to finish was absolutely seamless and enjoyable. From management to my initial meeting with Tom Brown, Hawthorne is a great place to have a that casual customer experience. It's my 3rd vehicle from Hawthorne and I've had the pleasure of being teamed up with JR Gray every time. Not only did we handle seeing my vehicle, negoatiaions and all the paperwork in about 40 minutes tops he also simaltinanelously got my mother in law into a Malibu with the whole thing (both vehicles) taking fewer than 2 hours. Super important with my busy schedule and lifestyle I'm always pressed with time and knocking out 2 vehicles that quickly was such a pleasant surprise. A master at what he does - on-point, no frills, no surprises, all business with a smile and some laughs, I would reccomend JR and Hawthorne to anyone. More

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Friendly efficient quick Everyone was very nice and helpful and had me out of there in an hour or so for an oil change. The service center was very clean and the waiting area Everyone was very nice and helpful and had me out of there in an hour or so for an oil change. The service center was very clean and the waiting area was comfortable. More

by SCHWAM49 Verified Customer Verified Customer

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JR was great JR has always been a great rep to work with. Very professional, virtuous, and to the point. He a valued asset to Hawthorne Chevy v. JR has always been a great rep to work with. Very professional, virtuous, and to the point. He a valued asset to Hawthorne Chevy v. More

by Mike H Verified Customer Verified Customer

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Great experience The process of leasing at this dealership was so easy and went smoothly from start to finish. Hassle-free. Thanks so much for the professional experi The process of leasing at this dealership was so easy and went smoothly from start to finish. Hassle-free. Thanks so much for the professional experience. More

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Great car buying experience! Our salesman, JR Gray, did everything he could to get us the car we wanted at a price we could afford. He was extremely professional and courteous. Th Our salesman, JR Gray, did everything he could to get us the car we wanted at a price we could afford. He was extremely professional and courteous. The entire dealership is a pleasure to deal with. We will definitely go back! More

by LMARCUCILLI Verified Customer Verified Customer

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