Dealership Experience
1 yr, 2 mos
Languages Spoken
English
5 Reviews
Write a Review5 Reviews of JT Thomas
April 24, 2024
Best experience that I’ve ever had when purchasing/leasing a new vehicle. 10/10 would recommend to anyone in the market. purchasing/leasing a new vehicle. 10/10 would recommend to anyone in the market. More
Other Employees Tagged: Kevin Skaronea, Pete Hall, Angelo Passarelli, Lee McCoy
March 21, 2024
This dealership is the best one. We live closer to Libertyville and Gurnee but we come here for the service department because we are always treated with respect. We feel like we're We live closer to Libertyville and Gurnee but we come here for the service department because we are always treated with respect. We feel like we're not just a number, they remember us and show their appreciation for our business. We love Antioch Dodge Chrysler Jeep RAM. More
Other Employees Tagged: Jeffrey Constable, Jasmine Murillo, Lee McCoy, STEVE DUBLIN , Jimmy
February 29, 2024
I had my vehicle in for service at your shop last fall to replace my wheel bearings which come as hub assemblies and also had an oil change. With in 2 weeks of my visit, the service all wheel drive light ca replace my wheel bearings which come as hub assemblies and also had an oil change. With in 2 weeks of my visit, the service all wheel drive light came on, I developed an oil leak, the seat belt wouldn’t retract, and my phone would no longer connect to uconnect. Now…. one of those issues I could consider a coincidence but not all. After I contacted your shop to take a look at these issues I was told that you would not have a loaner available for several weeks. I also spoke to your sales manager about taking a used vehicle as a loaner and after that conversation where I was scolded like a 3 year old about how used vehicles listed for sale are not meant for use as a loaner I will never buy anything from you again. I am very very happy with my new Silverado! More
Other Employees Tagged: Sahid Sanchez , Whoever JT referred me to
January 30, 2024
James Thomas was our salesman and he went above and beyond to take care of us. The first day we bought the truck, we were at a local restaurant in Antioch and thought something was wrong with it. JT me beyond to take care of us. The first day we bought the truck, we were at a local restaurant in Antioch and thought something was wrong with it. JT met us at the restaurant prepared with a tow truck to make sure we were taken care of. Our initial contact with the dealership was not good but JT stepped up and asked if there was anything he could do to earn our business. The truck is really big as it has a 6 inch lift, we were concerned if it would fit in our garage. JT drove the truck to our house to make sure. We live 71 miles from the dealership and JT made it worth the trip. More
January 18, 2024
Very easy car buying experience. We knew what we wanted going in and they made closing the deal easy! We knew what we wanted going in and they made closing the deal easy! More
Other Employees Tagged: Kevin Skaronea, Angelo Passarelli