JT Thompson

Quick and easy experience. Felt no pressure to buy and they walked me through every step!Great experience! 10/10 Felt no pressure to buy and they walked me through every step!Great experience! 10/10 More

by smilenwildley06 Verified Customer Verified Customer

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Your left and right hands are clearly out of sync, and your consistent request for feedback from the time I checked out to several emails and phone calls is too much. Then I got a call for an appointment your consistent request for feedback from the time I checked out to several emails and phone calls is too much. Then I got a call for an appointment for another service the day after I had my car serviced. Nobody is on the same page. I also had an earlier appointment for my car to be picked up for service; they did not show up, and then I got a call that I had missed my appointment. Overall, I now know purchasing the service when buying a car is not worth it. More

by clubnev Verified Customer Verified Customer

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Dealership was great. Mike Jacobs was extremely knowledgeable and easy to work with. Great experience Mike Jacobs was extremely knowledgeable and easy to work with. Great experience More

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This is my 3rd trade-up at this dealership. My Product Specialist, Rob, was extremely knowledgeable and helpful throughout the process. The sales group leaders and Brad, the finance manager, wo My Product Specialist, Rob, was extremely knowledgeable and helpful throughout the process. The sales group leaders and Brad, the finance manager, work together as a team to help you find the vehicle you need, with a deal you can afford. General manager JT should be very proud of his team! They always treat me like family. Rob even removed a complicated decal from my trade and got it on my new Highlander! If you hate the car-buying process, you should give these guys a change to blow your mind. If you haven't tried a Toyota... what are you waiting for? More

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Staff was very professional. Process was very easy. Dealership was very clean and organized. Great Experience Process was very easy. Dealership was very clean and organized. Great Experience More

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Best Toyota dealer ever. I’m 89 and have owned 6 Toyotas. None of the other dealers have been as courteous, knowledgeable, reliable and trustworthy. Their pickup and return s I’m 89 and have owned 6 Toyotas. None of the other dealers have been as courteous, knowledgeable, reliable and trustworthy. Their pickup and return services is unparalleled. More

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Awesome experience awesome everything Friendly and one of the financial men in brad I have ever used you can go wrong in Koons easton the financial men in brad I have ever used you can go wrong in Koons easton More

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Four visits to service, four disappointments. The most recent was the worst. I've reached out to the general manager via e-mail and telephone....nothing. I've been a Toyota owner for over 10 years...been recent was the worst. I've reached out to the general manager via e-mail and telephone....nothing. I've been a Toyota owner for over 10 years...been to five dealerships throughout the United States. Koons is the worst dealership I've ever dealt with. More

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As always the people at Koons Easton Toyota are a joy to work with. I have been taking my vehicles fir service there over ten years since I moved to the area. There is another Toyota dealership only 15 mile work with. I have been taking my vehicles fir service there over ten years since I moved to the area. There is another Toyota dealership only 15 miles from my home but I had suc a bad experience there I drive 45 miles to Koons. This my third vehicle purchase with them and all future ones will be at Koons. More

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Seamless car buying experience. 24 hour test drive which was really informative and appreciated. In/out after a little pricing turbulence in 45 minutes. Service department is stellar, as well. was really informative and appreciated. In/out after a little pricing turbulence in 45 minutes. Service department is stellar, as well. More

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