Jack Albert

Thank you for solving a problem that has been giving me trouble for the last three months. With winter coming I was not looking forward to jump starting my car at least every other week, and sometimes twice a week. I'm still impressed with your service ability. Robert F. Ellsworth

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Love the team at Ditschman/Flemington Ford. I came in with an oil leak and it was quickly handled and repaired. Even the engine compartment was wiped down. Mike at Lincoln handled it all and made it easy for me.

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Totally satisfied, expert professional service. I am a man of few words therefore I do not have more to say but I need to meet the minimum.

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This is the BEST service department I have encountered in 40 years of buying and owning automobiles! Everyone is sincerely pleasant, engaged, and customer service oriented. From setting the initial service appointment to the post servicing follow up, I feel stress free and confident that my vehicle is being attended to by top of the line professionals who care about the quality of their work and customer interfacing.

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Another in a succession of purchases from this dealership and Fred Kress in particular. When you feel you are being treated fairly as I do, there is no reason not to repeat the experience.

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When the service manager makes comments, without have the true facts its very said. Then Jack informs you to go to another dealership since you seem to have issues every time your here. HMMM could you explain that, oh the last time you were here there were no issues, yea how about that. Issues in purchasing vehicle yes, but they were resolved, We buy an extended warranty and then set up appointment for a recall which the parts are on back order. The funniest thing is that I am not the only person who has written reviews about this. This is the same as two others regarding the service department.

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I like Carrie Howard who knows how to deal with customers. Please let her know how good she is. My experience was good because of her and Jack - the manager - please let him know. The prices of some services are high but the manager works with you. Customer - Sheila Chugani

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Ditschman has a service team that actually cares, and it shows every time we deal with them. They have gone beyond expectations every single time.

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Everyone at the dealer was great and went to great lengths to get me exactly what I wanted. I purchased new vehicles from many dealerships but none comes close to the great service I received. I am 100% satisfied with the service everyone provided to me.

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I made an appt. a week ahead for my F-550 for minor servicing. Dropped truck on Wed. afternoon for a Thurs. appt. - came to pick up on following Monday morn. and was told they were scheduled to "take a look at it" later that day. I told them I need the truck and left without them doing a single thing - so I thought. Apparently they did do something - 1 hour later when I stopped at a vendor to pick up steel I opened my underbed tool boxes to find that 9 Kinedyne high quality rathcet staps were missing. I also noticed that my glove box and console had also been rifled through - not sure if anything missing from either of those. Went back to service manager to complain - he was useless - refused to check security video to see who took items from their own lot. I now have to waste more time making a police report for the theft - approx. $300.00 in property stolen. Approx. 3 yrs ago I brought same truck to them for service and minor repairs - when told to pick up truck - they had done only an oil change and nothing else. This is obviously something they do all the time to their customers. I would never return to this sorry excuse for a business - will take the extra time to go to Ciocca Ford in Quakertown, PA - where I orig. bought the truck for $2,000.00 less than what Flem. Ford's best price was. A total bunch of losers and thieves.

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