Jack Callaghan | Page 5

Exceptional Customer Service I went to look for a car for my grandson who's attending Embry Riddle Aeronautical University in Prescott...My grandson did preliminary research on th I went to look for a car for my grandson who's attending Embry Riddle Aeronautical University in Prescott...My grandson did preliminary research on the type(s) of car(s) of interest--he'd been in email contact with Jack Callaghan prior to our visit to the show room. Jack Callaghan met us upon arrival and showed us a few cars that met my grandson's specifications. After my grandson decided on the specific car he wanted, Jack Callaghan worked with us to arrive at a mutually agreeable price and inclusions! The buying experience was an extremely pleasant one--no pressure selling! I sincerely appreciate Jack Callaghan's very professional and "no pressure" approach! My grandson is very happy with his "new" car...It's a 2013 Subaru Impreza WRX with a little over 21,000 miles. A big mahalo to Jack Callaghan!!!!! More

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Got my WRX! Over the years I have purchased several new vehicles and never have I walked away content, that is until I came to the Subaru Superstore in Chandler, Over the years I have purchased several new vehicles and never have I walked away content, that is until I came to the Subaru Superstore in Chandler, AZ. They had the WRX I wanted, added the extras I wanted, and gave me a price that I am confident was fair. The salesmen (Charlie Webb and Jack Callaghan) and the finance department (Karen Cain) made this by far my best car buying experience. The attention to detail, the warm staff, and the patience shown to me is head and shoulders above the rest. I would recommend that anyone who is in the market for a Subaru make Subaru Superstore one of your stops, if not your only stop! More

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An absolute Awakening There was nothing like it!! No hassle; no tweaking; no pressure; no huffing or puffing.. none! We were in the market for a 2016 Subaru Outback Limited There was nothing like it!! No hassle; no tweaking; no pressure; no huffing or puffing.. none! We were in the market for a 2016 Subaru Outback Limited 2.5i sporting a Wilderness Green coat. Sent the same basic request to four other Dealerships. All responded but varied in price (lots of add-ons) and minimal communication or lack of answering. The one and only individual that took the time to correspond with me (I am deaf) via e-mail without a whimper was Subaru Superstore's Jack Callaghan. This individual is an absolute credit to the staff of Subaru Superstore's team, bar none. Go for Jack next time if you can get him..he's a busy man. Oh, not to forget to applaud and give thanks to ALL these individuals in the store who served us so well, even the owners wife Lisa stopped to say "Hi" and welcomed us. More

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Dealership actually on my side Over the years I have bought several different types of cars - this is the first time I felt like the dealership was on my side - not someone out t Over the years I have bought several different types of cars - this is the first time I felt like the dealership was on my side - not someone out to get me from the first sales contact - low key just the way I wanted - no hard selling -- through getting my car from another dealership - correcting a problem and free Thursday classes to help get up to speed on car features - everyone was very helpful and friendly - I actually will use the service department (not my usual practice with other cars/dealers) More

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Excellent Experience From the time we first contacted this dealership by phone (and spoke to the owner) to the time we purchased our new car, everyone we dealt with was pr From the time we first contacted this dealership by phone (and spoke to the owner) to the time we purchased our new car, everyone we dealt with was professional and pleasant. We dealt primarily with Jack Callaghan, first on email, then by phone and finally in person. He was knowledgeable and professional. We got a great deal with no pressure or hassle. Would recommend them to family! More

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Crosstrek over the internet I worked with Jack over the internet for about two days. He was very responsive and quick to answer all of my question with emails and phone calls. Th I worked with Jack over the internet for about two days. He was very responsive and quick to answer all of my question with emails and phone calls. Through the use of a used car evaluation form and pictures we came to a mutually agreeable price for my trade-in. I drove about 250 miles to Chandler and within two hours I was leaving with my new Crosstrek. I would recommend Jack Callaghan and the staff at the Subaru Superstore in Chandler with your next purchase of a automobile. More

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tahoe subi When the time finally came for me to buy my forever Subaru I knew exactly what I wanted how I wanted it and what is a reasonable price for what I was When the time finally came for me to buy my forever Subaru I knew exactly what I wanted how I wanted it and what is a reasonable price for what I was looking for.The particular Subaru that I wanted and the way I wanted it is a bit harder to find then most Subaru cars. So when I started looking for the Subaru I wanted I did not look for a particular dealership but I was looking for a particular car. I had been looking for this car for months And in the months of looking Subaru superstore was the first one of many dealerships around the nation...",yes nation because I was looking all over the US":))... to list this car for a fair price with amazingly low miles in great condition!!I knew I could not miss this opportunity so I emailed Subaru superstore and within 30 minutes I got an email and a phone call both from Jack Callaghan:) ..Jack was super helpful very informative friendly willing to help you as best as he could he never pressured me and I explain my situation and about how they have the car I been looking for but that I lived over 700 mile away in Tahoe! Jack completely understood my situation And help me get the car that I have always wanted a day later he made it possible and I was on a plane to Arizona to pick up my car. Jack made shopping online for a car very comforting and easy he always responded via email text or call asap, and was on point when I arrive at the airport with a ride for me to superstore... Seeing Subaru superstore in person is a lot better than I imagined from the ride to the airport Eric who picked me up was super friendly and had good ideas for someone being in Arizona for one day loved it! arriving at superstore everyone was friendly everything was very clean organized and fun atmosphere...Jack was very cool just like I imagined patient and fun, Mr. finance guy Pierre was very funny ha if I took him tent camping it'd be a blast ...they Both explained everything very thoroughly and made the whole buying experience very easy and hasslefree Subaru superstore is definitely worth buying from Weather at your local or not.If I lived closer I would service and maintenance my Subaru there for sure they always seem to be on your side thank you Subaru superstore for my forever tahoe subi ;)!!! More

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a letter to the owner I wanted to reach out to you and let you know how happy I am that I came in to the Subaru Superstore a few weeks back. Not only am I ecstatic about my I wanted to reach out to you and let you know how happy I am that I came in to the Subaru Superstore a few weeks back. Not only am I ecstatic about my Forester, but I am very grateful for the staff that helped me through my first vehicle purchase. Lisa was so kind and made me feel incredibly welcome. Jack Callaghan was phenomenal- he was patient, informative, hilarious, and made no attempt to push me past my comfort zone. My parents were with me when I purchased my Forester- Jack did such a great job that they are now looking forward to trading in their Kia for a Crosstrek. Pierre was great as well- with the dozens of financial questions my family and I had; he was easygoing and had an answer for them all. They both made me completely comfortable. Please know that your staff has forged a new relationship with a lifelong Subaru customer. More

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So helpful and friendly staff Jack went out of his way to help me with purchasing my vehicle and I am so grateful for his help. He was always there to answer phone calls and work w Jack went out of his way to help me with purchasing my vehicle and I am so grateful for his help. He was always there to answer phone calls and work with the price I had so I could bring home my truck. More

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Fair prices, great service This is a great dealership! I would definitely go there again. I usually just buy something off Craigslist and take my chances because the prices are This is a great dealership! I would definitely go there again. I usually just buy something off Craigslist and take my chances because the prices are cheaper, but the Subaru Superstore had such fair prices and excellent customer service that paying retail was more than worth it! In fact, I actually live in Colorado (14 hours away) and travelled all the way to Chandler to buy my vehicle. Jack Callaghan helped walk me through the process of buying a car from a distance. I bought a 2005 Subaru Outback with 59,000 miles on it that was in great condition. Jack was great to work with and he did an excellent job communicating with me over the phone about the vehicle. He was very personable, forthright and inspired trust. He took the time to walk around the vehicle and give me a detailed description of the condition, and then let me put a deposit to hold the car for 72 hours. He mentioned how your dealership reconditions each used vehicle, which gave me a lot of confidence. Jack said the condition of the car was probably an 8 or 8.5 out of 10. When I arrived via a flight from Denver, I was very pleased to find the Outback in the exact condition that he described it in. I have rarely come across a salesman as honest and helpful as Jack. If you are looking to buy a Subaru in Phoenix, or even if you are far away, I would highly recommend this dealership and Jack Callaghan! Thanks again Subaru Superstore. More

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