Jack Callaghan | Page 4

Knowledgable and Friendly staff with no pressure to buy My husband went and visited the dealership first and meet with Jack. My husband is tall so he wanted to make sure that he had head and leg room in th My husband went and visited the dealership first and meet with Jack. My husband is tall so he wanted to make sure that he had head and leg room in the cars we were looking at A week later the both of us went and Ron helped us test drive two cars. We were instead in buying a car with a stick. Ron check their stock for Forester and Impreza and said that they had neither on the lot with a stick. He checked to see if there was any in the valley for us. No Forester were available and said it would have to be order from the factory. He did find one Impreza at a different dealership in the valley and advised us what we would have to do to have the car sent to his location. We already been to three dealership before Subaru on this day and decided we needed to go home and talk it over and would be in touch with them. Next day we went back to dealership and asked them to write up the numbers for both the Forester (automatic) and Impreza (stick) so we could compare what was on each car and price. Ended up being about $2,000 dollar difference between the specific cars. We qualified for the 0% financing and got dealership discount for 2016 end of year closeout. We decided on the Forester since it was not that much more money, bigger car and we could leave with it that day. All three visit, phone calls and emails back and forth with the staff everyone was very friendly and we didn't feel pressure to make a decision on the spot. Really appreciated that before we drove car off the lot that Rex in delivery went over the functions of all the buttons on the car. More

Report | Print

Used Car Shopping Made Easy and Enjoyable! After browsing a ton of used cars online, I reached out to Subaru Superstore by phone to ask about coming in to see a few of their used cars in person After browsing a ton of used cars online, I reached out to Subaru Superstore by phone to ask about coming in to see a few of their used cars in person. From the start both Rob Daily and Jack Callaghan were friendly, funny, and super accommodating. We worked within my budget and I am confident that my new (used) Hyundai will give me many years of reliable driving. Jack was kind and polite to my whole family ... he literally met my mother, father, and brother the week we were firming up the sale and even offered to come in on his day off to personally put the keys in my hand once everything was settled. I really can't say enough good things about these guys and my overall experience. More

Report | Print

BEST experience EVER! I've bought a lot of cars over the years and never had such an outstanding experience. I started the process online, was contacted by Jack who cont I've bought a lot of cars over the years and never had such an outstanding experience. I started the process online, was contacted by Jack who continued to follow up with all the information I asked for. Never pushy, just really helpful. I flew from St George Utah to buy this car and would do it again in a heartbeat! Jack even picked us up at the airport and brought us to the dealership so we didnt have to hire a taxi, (and he wouldn't even accept a tip). My car is everything that was promised, extremely well detailed (it's a used car), and the price was better than I found within 500 miles of here. The follow up is still continuing in a professional and friendly manner. Pierre in finance was also very helpful and great to work with. I didnt think I would ever say this, but I loved buying my car from a dealership... THIS DEALERSHIP!! Call Jack, he'll take fabulous care of you! More

Report | Print

Super star experience! I'll keep this short, but do want to highlight a couple of people at the Subaru Superstore of Chandler for making a daunting task pleasant. First, I'll keep this short, but do want to highlight a couple of people at the Subaru Superstore of Chandler for making a daunting task pleasant. First, car dealerships give us all the same feeling in our gut and the idea of engaging with a car salesman... probably makes you wonder what other forms of self-torture you would prefer to endure instead. Our experience at SS of Chandler plain and simple have changed how we look at car shopping/buying. Our "internet salesman" was a young but well spoken PROFESSIONAL. We had as much knowledge about the vehicle we planned on buying that the Internet offered to us... Including the infamous "internet price" that you never seem to get. He not only explained every feature that we cared about in a way that seemed almost custom tailored, but also explained some other details of the model that we had not even considered. Amazing and the type of service I would really only expect out of a luxury level purchase. Two words to describe Him; Knowledgable and friendly. The boss that gives you too little for your trade and could care less about your budget was an unexpected breath of fresh air, also. Now, normally I only deal with a salesman and then finally the loan department. This time, the manager (Rob) was involved throughout the visit. I was thanked initially for my visit, then again upon returning back to the dealership from the road test to see how we both liked it and then again before we drove off in our new car. It made the whole process like dealing with friends, not sales people. The finance manager (tattoo'd guy) was very patient particularly with my wife during our final signing of the paperwork (on an electronic pad.. Super cool) Normally, I know that we will be signing paperwork for an hour due to my wife being thorough and reading every line of type... He answered all of our questions so clearly and confidently that it eased so many of the nerves you expose when spending tens of thousands of dollars! Normally I am good with the warranty a car already comes with but when I had someone take the time to really explain the value of Subaru's enhanced warranties... It made all the sense in the world. I get it now. Thank you Subaru Superstore, Rob and staff (I feel so bad that I can't recall the other names). We look forward to our first service and also the survey from JD power or the manufacturer to relay the satisfaction we both feel by having dealt with such a friendly and knowledgeable staff! We will be back! (hopefully to buy a Porsche from your building next door!) yeah, like that will ever happen!! One can dream! More

Report | Print

Perfect Experience Extremely good experience. I especially appreciated the integrity and honesty. Worked with Jack Callaghan. He was great to work with and there were Extremely good experience. I especially appreciated the integrity and honesty. Worked with Jack Callaghan. He was great to work with and there were zero surprises. Overall it was a no hassle, great experience. More

Report | Print

Carbuying in the passing lane. Our initial questions and requests for a specific car were met with enthusiasm, professionalism and prompt reply. The best part was the ability to hav Our initial questions and requests for a specific car were met with enthusiasm, professionalism and prompt reply. The best part was the ability to have in hand a printed bid regarding the car we wanted, without vague promises. The dealership is efficient and responsive, from the moment we arrived, until we left with our beautiful purchase. More

Report | Print

Great sales guy I met with jack Callahan who walked me through every step and wasn't like a typical sales guy. He wasn't pushy at all or try to have me go one way. I I met with jack Callahan who walked me through every step and wasn't like a typical sales guy. He wasn't pushy at all or try to have me go one way. If I could recommend any play to but a vehicle it would this one. This was the best experience I've had with any purchase I've ever made. More

Report | Print

Exceptional Customer Service I went to look for a car for my grandson who's attending Embry Riddle Aeronautical University in Prescott...My grandson did preliminary research on th I went to look for a car for my grandson who's attending Embry Riddle Aeronautical University in Prescott...My grandson did preliminary research on the type(s) of car(s) of interest--he'd been in email contact with Jack Callaghan prior to our visit to the show room. Jack Callaghan met us upon arrival and showed us a few cars that met my grandson's specifications. After my grandson decided on the specific car he wanted, Jack Callaghan worked with us to arrive at a mutually agreeable price and inclusions! The buying experience was an extremely pleasant one--no pressure selling! I sincerely appreciate Jack Callaghan's very professional and "no pressure" approach! My grandson is very happy with his "new" car...It's a 2013 Subaru Impreza WRX with a little over 21,000 miles. A big mahalo to Jack Callaghan!!!!! More

Report | Print

Got my WRX! Over the years I have purchased several new vehicles and never have I walked away content, that is until I came to the Subaru Superstore in Chandler, Over the years I have purchased several new vehicles and never have I walked away content, that is until I came to the Subaru Superstore in Chandler, AZ. They had the WRX I wanted, added the extras I wanted, and gave me a price that I am confident was fair. The salesmen (Charlie Webb and Jack Callaghan) and the finance department (Karen Cain) made this by far my best car buying experience. The attention to detail, the warm staff, and the patience shown to me is head and shoulders above the rest. I would recommend that anyone who is in the market for a Subaru make Subaru Superstore one of your stops, if not your only stop! More

Report | Print

An absolute Awakening There was nothing like it!! No hassle; no tweaking; no pressure; no huffing or puffing.. none! We were in the market for a 2016 Subaru Outback Limited There was nothing like it!! No hassle; no tweaking; no pressure; no huffing or puffing.. none! We were in the market for a 2016 Subaru Outback Limited 2.5i sporting a Wilderness Green coat. Sent the same basic request to four other Dealerships. All responded but varied in price (lots of add-ons) and minimal communication or lack of answering. The one and only individual that took the time to correspond with me (I am deaf) via e-mail without a whimper was Subaru Superstore's Jack Callaghan. This individual is an absolute credit to the staff of Subaru Superstore's team, bar none. Go for Jack next time if you can get him..he's a busy man. Oh, not to forget to applaud and give thanks to ALL these individuals in the store who served us so well, even the owners wife Lisa stopped to say "Hi" and welcomed us. More

Report | Print