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Jack Fetchko
Jack Fetchko at Koons Sterling Ford

Jack Fetchko

Service Advisor

Koons Sterling Ford

46869 Harry Byrd Hwy
Sterling, VA 20164

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5 Reviews
not yet
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5 Reviews

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5 Reviews of Jack Fetchko

June 04, 2025

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Employee Rating

Very professional, great service and excellent staff. Had some warranty work done they were on it and got it done with no problems More

by Raufi.services.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Tiaga, Jon Walker, Michael Palmer, Joey Stickman, Ricky Rivera, Linda Orosco, Danny Islam, Michael Borosky, Robert Teasdale

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Jun 05, 2025

Koons Sterling Ford responded

We're delighted to hear that our team at Koons Sterling Ford provided you with professional service and handled your warranty work smoothly. Thank you for sharing your experience!

November 25, 2024

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Employee Rating

Very helpful and got me right in and addressed the problem I was having. Had me back on the road so I could get home for the weekend More

by Mp78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Stickman, Michael Borosky, Robert Teasdale

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Nov 25, 2024

Koons Sterling Ford responded

We're delighted to hear that our team at Koons Sterling Ford was able to assist you promptly and get you back on the road. Thank you for choosing us, and we hope your weekend went smoothly!

September 27, 2024

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Employee Rating

Great service thank you and good people I was happy with it all..thatnis it More

by kaygeeme41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Stickman, Linda Orosco, Michael Borosky, Robert Teasdale

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Sep 29, 2024

Koons Sterling Ford responded

Thanks so much for stopping in for service and leaving us a five-star review. We look forward to your next visit to Koons Sterling Ford!

July 21, 2023

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40k markups on new cars and a service department that takes a week to even look at your vehicle. When they finally look at your vehicle they cant "replicate the issue" you did not even bring it in for. I More

by Frank.gumpert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joey Stickman, Linda Orosco, Michael Borosky, Robert Teasdale

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Jul 24, 2023

Koons Sterling Ford responded

Frank, I apologize for the frustration you experienced with our dealership. We strive to keep our prices competitive, provide efficient service, and address all concerns promptly, so it's disappointing to hear that we fell short of your expectations. I understand your frustration and that we've lost your confidence, but I will be sure to discuss your feedback with my team. If there's anything else you'd like to add, please feel free to reach out. Thank you, Sophia Watson - Customer Relations Manager - (703) 430-7700 ext 20138

March 01, 2021

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Employee Rating

Koons Ford Sterling is by far the best!! From the sales experience to the service group! We have been very impressed and love doing business with them!! Thanks for keeping a great Ford Experience Koons F More

by mcondeuat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Stickman, Linda Orosco, Yannick Ernsting, Winston Arostegui, Michael Borosky, Robert Teasdale

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Mar 02, 2021

Koons Sterling Ford responded

This review means the absolute world to us! We're so lucky to have you in the Koons Sterling Ford family. Thank you for trusting us with all your automotive needs!

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