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Jack Gilvin
Jack Gilvin at Frank Brown Auto and Truck Ranch
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Jack Gilvin

GMC Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Jack Gilvin

October 14, 2021

Dealership Rating
Employee Rating

"Guys really worked hard to make a deal with me.... Will..."

- FRANKLINBRANDON1518 Verified Customer

Guys really worked hard to make a deal with me.... Will go back Everytime I need a truck

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Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen

Oct 14, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

October 07, 2021

Dealership Rating
Employee Rating

"Great service!! Service guys and parts guys are the best..."

- Martinsauto Verified Customer

Great service!! Service guys and parts guys are the best and prices are reasonable. Would definitely recommend to a friend.

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Recommend Dealer
Yes
Oct 08, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 28, 2021

Dealership Rating
Employee Rating

"I love the Honda service department. Always easy to deal..."

- TLX Verified Customer

I love the Honda service department. Always easy to deal with, efficient, and does great work. I service my Acura TLX and will continue to do so! Definitely recommend.

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Recommend Dealer
Yes
Jul 29, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

June 06, 2021

Dealership Rating
Employee Rating

"Jack helped us find a good pickup, we had good..."

- dyckjustina291 Verified Customer

Jack helped us find a good pickup, we had good experiences.....if y'all look for a nice vehicle go to Frank Brown Auto in Lubbock Texas.

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Recommend Dealer
Yes
Jun 07, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 21, 2021

Dealership Rating

"Excellent buying experience. Brian & Jack treated me..."

- rtmills Verified Customer

Excellent buying experience. Brian & Jack treated me like family. I told them want I was looking for. They showed me what they had and allowed me time to decide what I wanted. They were never pushy. I was guided through the buying experience not pushed and never pressured. From the time I walked in the front door until the deal was done I and I was leaving everyone made me feel welcome and part of the Frank Brown Family.

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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Cole

May 24, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 14, 2021

Dealership Rating

"Friendly, down to earth in dealing with people. I would..."

- Michael Menton Verified Customer

Friendly, down to earth in dealing with people. I would recommend Frank Brown to anyone. Thank you I wouldn't mind taking a look at something there myself.

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Recommend Dealer
Yes

Other Employees Tagged: Can't remember

May 18, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 30, 2021

Dealership Rating
Employee Rating

"Great, friendly service. Great selection of vehicles...."

- karla.durham Verified Customer

Great, friendly service. Great selection of vehicles. Would definitely refer friends and family. Very fast service and easy to deal with. Very knowledgeable about vehicle bought.

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Recommend Dealer
Yes
Apr 01, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

Mar 31, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

March 26, 2021

Dealership Rating
Employee Rating

"Very good experience buying a new pickup. Salesman was..."

- dimadvalencia Verified Customer

Very good experience buying a new pickup. Salesman was very helpful and very knowledgeable about the pickup I bought. All around the experience was good.

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Recommend Dealer
Yes
Mar 29, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

Mar 26, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

March 13, 2021

Dealership Rating
Employee Rating

"Our experience at Frank Brown was good especially when..."

- Keith Hadley Verified Customer

Our experience at Frank Brown was good especially when going through Covid made it hard getting Pickups in. We like our GMC 2500. JR was a big help in having everything ready.

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Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Mar 16, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

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