Jack Gilvin
Jack Gilvin at Frank Brown Auto and Truck Ranch
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Jack Gilvin

GMC Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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4.7
40 Reviews
4.7

40 Reviews

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40 Reviews of Jack Gilvin

February 01, 2023

Dealership Rating
Employee Rating

I received excellent service from the time I arrived until the time I left. I will definitely be going back to Frank Brown’s for my next vehicle. More

by dengle1874
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

January 26, 2023

Dealership Rating
Employee Rating

Had a great experience at Frank Brown, JR got us taken care of quickly and efficiently. More

by alyson.k.green
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

January 18, 2023

Dealership Rating
Employee Rating

Very helpful in the operation and features of the vehicle and very patient. The financial information was on spot. Thanks. More

by alvannice
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Alegria

Jan 19, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

January 04, 2023

Dealership Rating
Employee Rating

The staff went above and beyond to make sure my son found the perfect vehicle! More

by coffeefaithlove
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

January 02, 2023

Dealership Rating
Employee Rating

My wife had a good experience last year and I had a great experience too…. easy to deal with. I would recommend Frank Brown for buying a vehicle any time More

by farmereric63
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Cole

Jan 02, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

Jan 02, 2023

farmereric63 responded

Thank you

November 24, 2022

Dealership Rating
Employee Rating

Awesome, they told me what was wrong and did great service and finished on time. I would highly recommend. More

by Markjwllms00
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Botello

Nov 28, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

October 05, 2022

Dealership Rating
Employee Rating

Exelent service Good People I will go back if I diside to buy another veicule More

by josehernandezconstruction
Overall Experience
Recommend Dealer
Yes
Oct 06, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

September 30, 2022

Dealership Rating
Employee Rating

Good and fast service. They have helped me twice on unexpected problems with my car. More

by NoahCasares
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Oct 03, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 23, 2022

Dealership Rating
Employee Rating

Really good service, communicated in a timely manner and completed the job fully. Great service More

by BRIANMLESSARD
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Sep 26, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

August 20, 2022

Dealership Rating
Employee Rating

Customer service is great and people are very friendly. I will always go back for great service More

by Fátima
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Aug 22, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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