Jack Gilvin
Jack Gilvin at Frank Brown Auto and Truck Ranch
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Jack Gilvin

GMC Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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4.7
73 Reviews
4.7

73 Reviews

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73 Reviews of Jack Gilvin

May 18, 2024

Dealership Rating
Employee Rating

Always helpful and kind, making sure that I’m well taken care of from the time I drive up to the time that I get my car back! More

by Kpope0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 07, 2024

Dealership Rating
Employee Rating

Great place to shop for a new car! No pressure pushy salesman.Got a great finance rate.Will recommend to my friends! More

by fourevergmc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 01, 2024

Dealership Rating
Employee Rating

Clean. Everyone was friendly. I would recommend to family and friends and would return myself. More

by beverleystanton78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

April 18, 2024

Dealership Rating
Employee Rating

A truly great experience with absolutely no undue pressure. J.R was extremely knowledgeable. Would certainly recommend Frank Brown and J.R. To everyone. More

by dstockard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

March 27, 2024

Dealership Rating
Employee Rating

Very knowledgeable about their vehicles and friendly easy process to exceed all my wants and needs . Very happy and would highly recommend all my family and friends to purchase at Frank Brown GMC. More

by desertfox3432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

March 02, 2024

Dealership Rating
Employee Rating

Everyone wa personable and professional. I was made to feel at home and the paperwork went fast. More

by rickmurphey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

February 03, 2024

Dealership Rating
Employee Rating

Excellent, honest and willing to meet the customers needs Excellent, honest, and willing to meet the customers needs More

by jortega6
Recommend Dealer
Yes

Other Employees Tagged: Jack Gilvin

Feb 05, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

January 16, 2024

Dealership Rating
Employee Rating

Very Professional, High recommended. I had Alberto Botello from sale department he was very friendly, professional and helpful .Thanks More

by petef8672
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 16, 2024

Dealership Rating
Employee Rating

I am assured each time I go to service my car that they will get the service done in due time. I wait rarely more than an hour or just over. Friendly always. More

by amuellertx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

January 16, 2024

Dealership Rating
Employee Rating

I was very pleased with frank brown their assistance was great and got my car in and out and found my problem quickly! More

by elydia816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

Jan 18, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

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