115 Reviews of Jack Grimes
February 27, 2016
Outstanding experience I found my MDX online. I called and was treated wonderfully by Amy, who made sure the vehicle was up front and waiting for me. Upon my arrival Jack wa I found my MDX online. I called and was treated wonderfully by Amy, who made sure the vehicle was up front and waiting for me. Upon my arrival Jack was waiting for me. He thoroughly explained everything to me and made the car buying experience very easy. Once I bought the car Dan in finance made the paper work portion of the deal quick and utterly painless. I would highly recommend this dealership and these 3 people to anyone I know who is interested in a car. As soon as I am ready for another car, I will be heading back to Davis Acura. More
Other Employees Tagged: Dan Connor, Amy Schmerbeck
February 13, 2016
Great experience It was a great experience, friendly and courteous Answered all my questions Made sure did their best to please Would highly recommend them to ot It was a great experience, friendly and courteous Answered all my questions Made sure did their best to please Would highly recommend them to others More
Other Employees Tagged: Dan Connor, Dominic Visco
February 12, 2016
Professionalism/Customer Service at its Best Dealership was referred to us by my cousin. They did not disappoint! Went there last Saturday to look for a car for my son. Here are the pro's who hel Dealership was referred to us by my cousin. They did not disappoint! Went there last Saturday to look for a car for my son. Here are the pro's who helped us: Frank Immordino, Jack Grimes, Domenic Visco, Dan Connor and Janice Brunetti. Customer service was excellent! They went the extra mile to make sure we understood the process and that we found an excellent vehicle (Acura TSX) for our son. Hassle free service! Thanks, Davis Acura, for making it easy for us! Sheldon Searcy More
Other Employees Tagged: Janice Brunetti, Dan Connor, Frank Immordino, Dominic Visco, Frank Immordino, Jack Grimes, Domenic Visco, Dan Connor, Janice Brunetti
February 07, 2016
Lied to get me there Put in a request on Friday night to learn about a silver TL. I spoke to Amy on Saturday morning and she told me the vehicle was available and that if Put in a request on Friday night to learn about a silver TL. I spoke to Amy on Saturday morning and she told me the vehicle was available and that if I had time that day I could come in to check it out. I drove down later that afternoon and spoke to Jack. He pulled the TL up, let me check it out, then proceeds to tell me that theres a recall on all TLs and TLXs, and that he wouldn't be able to sell it to me until the summer. I asked him why Amy would tell me to come down then, and he says she probably got mixed up. Their communication skills cost me time and money. More
February 05, 2016
Dealer Review Went there late on a Wednesday night and traded in and bought a car before they closed. Great service from Jack and the other employees made it quick Went there late on a Wednesday night and traded in and bought a car before they closed. Great service from Jack and the other employees made it quick and easy More
January 15, 2016
Excellent and outstanding service! Came to Davis Acura to look at a Used Lexus which was already sold. First thing our sales rep Jack Grimes offers to look at other vehicles and we saw Came to Davis Acura to look at a Used Lexus which was already sold. First thing our sales rep Jack Grimes offers to look at other vehicles and we saw the car that we purchased a 2007 Acura TL which was perfect. The sales rep wasted no time in getting us on the road and was very friendly. More
January 02, 2016
Excellent service. As soon as I arrived to the dealership Jack introduced himself and I described to him what I was looking for. Within minutes we found the exact vehic As soon as I arrived to the dealership Jack introduced himself and I described to him what I was looking for. Within minutes we found the exact vehicle in the price range I was looking for with zero problems. More
December 30, 2015
2013 Acura Tl - Certified Previously I had a 2008 Cadillac CTS that died on me. In short notice I needed to find a replacement vehicle as my work location is over 40 miles away Previously I had a 2008 Cadillac CTS that died on me. In short notice I needed to find a replacement vehicle as my work location is over 40 miles away and not easily accessible by train or bus. I was undecided on make / model but went down to Davis Acura to see what could be offered. I had called many other deals but Davis was the first I visited. I worked with Jack Grimes. Jack did a fantastic job for several reasons; first he took the time to show me a large collection of different models and allowed me to test drive all of them. Second, he was also very knowledgeable of the Acura line and was able to answer even my most "off the wall" questions. Lastly, even though he understood I was in a difficult position having no vehicle, he negotiated a very honest and fair deal for both parties. Thanks to Jack, I didn't have to visit 5 other dealers (that were scheduled) over the next few days. I would highly recommend Jack Grimes and Davis Acura. More
December 14, 2015
Great People I had to buy a new car right away and Jack Grimes stayed late after closing hours to make sure we got the car we wanted. Great Guy to work with. I had to buy a new car right away and Jack Grimes stayed late after closing hours to make sure we got the car we wanted. Great Guy to work with. More
December 01, 2015
Helpful,very friendly Jack grimes is a hero,he helped me get the car I had my heart set on,the car is beautiful and it runs great. Thank you jack grimes and thank you Davis Jack grimes is a hero,he helped me get the car I had my heart set on,the car is beautiful and it runs great. Thank you jack grimes and thank you Davis Acura More

