Jack Iwinski

Volvo Cars Lisle responded

Mr. Perez, We’re truly sorry for your recent experience and appreciate you taking the time to share your feedback. We understand how disappointing it can be when a vehicle you were interested in is sold before you could finalize the purchase. Per store and corporate policy, vehicles can only be held once a deposit has been placed or payment has been received. While verbal agreements and pricing discussions are honored to the best of our ability, we must remain fair to all customers in real-time inventory situations. That said, we would be glad to locate a similar vehicle—either through our service customer network or upcoming auction inventory—and extend aggressive pricing to make this right. Our goal is to restore your confidence and provide the exceptional service you deserve. Please let us know if you’d like to explore comparable options. We truly value your interest in Volvo Cars Lisle and would welcome the opportunity to assist you again. Sincerely, Andreas Korallus

Volvo Cars Lisle responded

Dear Kristeny, Thank you for your fantastic feedback! We are absolutely thrilled to hear that Jack was amazing and was able to patiently track down the exact car you wanted. It means a lot to us that you love your new vehicle and would happily do business with us again. We will certainly pass along your wonderful comments to Jack Iwinski and the rest of the team—it’s feedback like this that encourages us to maintain our high standards! Congratulations on your new car! Best regards, Andreas General Manager, Volvo Cars Lisle

Volvo Cars Lisle responded

Thank you for your 5-star review and recommendation. We’re pleased to hear that you found our team professional and our environment welcoming. We appreciate your trust in Volvo Cars Lisle and look forward to assisting your friends and family as well.

Volvo Cars Lisle responded

Your kind words are greatly appreciated! It’s fantastic to hear that doing business with us was smooth and straightforward. We look forward to welcoming you back for your next vehicle purchase.

Volvo Cars Lisle responded

Thank you for taking the time to share your experience! It’s great to hear that Justin and Jack provided the care and attention you deserve. We're grateful for your support!

Volvo Cars Lisle responded

We're thrilled to hear Jack helped make the process easy and enjoyable for you! Your feedback means a lot to us, and we’re so glad you found the perfect vehicle. Thanks for choosing Volvo Cars Lisle!

Volvo Cars Lisle responded

We're so happy to hear Jack took great care of you! Thank you for the 5-star review and for recommending Volvo Cars Lisle.

Volvo Cars Lisle responded

Hi Amy, Thank you so much for your kind words and for choosing Volvo Cars Lisle! We're honored to be part of your new beginning in the area. It means a lot to hear that our entire team—from sales to finance—made you feel cared for every step of the way. We look forward to being your trusted partner for both your vehicle and your peace of mind in your new home. Welcome to the neighborhood—and to the Volvo Lisle family! Warmly, Andreas Korallus General Manager

Volvo Cars Lisle responded

Thank you for sharing your experience! We're delighted to hear that Jack's knowledge and helpful approach made your visit a positive one. Congratulations on your new purchase — we appreciate your support and look forward to serving you again at Volvo Cars Lisle!