Jack Oakley
Jack Oakley at Oakley Auto World

Jack Oakley | Page 14

General Manager

Oakley Auto World

17165 MO-13BUS
Branson West, MO 65737

4.8
260 Reviews

Jack is our General Manager and keeps everything running smoothly. In addition to keeping the day to day operations under control he has a big vision for the business and always keeps us moving forward. He does a great job buying inventory and making sure that we have quality vehicles for sale and a top notch service department. Outside of work he enjoys his family time, sports, and cooking on the grill.

4.8

260 Reviews

Write a Review

Dealership Experience

32 yrs, 9 mos

Industry Experience

33 yrs, 2 mos

Languages Spoken

English English

260 Reviews of Jack Oakley

April 11, 2021

Dealership Rating
Employee Rating

Great buying experience! Definitely would recommend this hassle free professional car purchase. Excellent customer service, communication, help and support ! Would make another purchase definitely, Thank yo More

by hotstuff16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Oakley, Chris Horton , Mitchell Allen

April 06, 2021

Dealership Rating
Employee Rating

Working with Chad at Oakley Auto World was absolutely amazing!! Thanks Chad for making it such an easy process!! We love our new ride! We would recommend that you give the Oakley Team a chance to help y More

by hacksaw7593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Horton, Chad Gunther

March 31, 2021

Dealership Rating
Employee Rating

Awesome service and selection of vehicles. My second purchase and I will continue to use their dealership. Noah, my salesman, is very friendly and knowledgeable with all the products. More

by clint7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Oakley, Chris Horton, Chad Gunther , Mitchell Allen, Noah Axtell, John Bush, Chris Gray, Josh Krone

March 29, 2021

Dealership Rating
Employee Rating

Best place to buy a vehicle from in the 417! Great staff, very knowledgeable and helpful! Been a long time customer and will keep coming back! More

by Dscottozmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Oakley, Chris Horton , Noah Axtell

March 23, 2021

Dealership Rating
Employee Rating

Mitch and all the guys at Oakley car dealership went Mitch and all the guys at Oakley car dealership went above and beyond to make my purchase go as smooth as possible. Mitch answered all my questions More

by Flymry07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Oakley, Chris Horton, Chad Gunther , Mitchell Allen, Noah Axtell, John Bush, Chris Gray, Josh Krone

March 18, 2021

Dealership Rating
Employee Rating

Best dealer ship in the world....one scale from1 to 10 its a 1000.best customer service in the world.service depth. Second to none. Every one is so helpful and friendly. Can't say enough. More

by Jimrundell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Oakley, Chris Horton, Chad Gunther , Mitchell Allen, Noah Axtell, John Bush, Chris Gray, Josh Krone

March 12, 2021

Dealership Rating
Employee Rating

Beautiful Jeep Rubicon T-Rock Sting Grey with Custom Red Interior! Purchased Jeep sight unseen and it did not disappoint. Very easy online transaction. Thank you John for answering my initial phone call as More

by Noel Lara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Oakley, Chris Horton , John Bush

March 02, 2021

Dealership Rating
Employee Rating

I give 5 stars because they make you feel at home. They are pros, who treat potential clients the way they want to be treated. Anyone in biz or public service will recognize their skill and care. I fe More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Oakley, Chris Horton, Chad Gunther , Mitchell Allen, Noah Axtell, John Bush, Chris Gray, Josh Krone

February 19, 2021

Dealership Rating
Employee Rating

Really enjoying my 2018 LOW mileage Ram. Looks like a brand new vehicle. Heated steering wheel for the win!!! Actually the 4 wheel drive is why we purchased it during the snowstorm, couldn't get out of More

by Tracy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Horton, Chad Gunther

February 05, 2021

Dealership Rating
Employee Rating

This place has really nice used cars. They do a nice job cleaning and detailing them. You would think these are brand new cars. The selection is eye catching and it's easy to find something you like here. More

by J.J.
Recommend Dealer
Yes

Other Employees Tagged: Scott Oakley , John Bush

Feb 05, 2021

Oakley Auto World responded

Hey JJ, its Scott. I saw your email yesterday written to John. I assumed you were coming in. I wanted to speak to you about your concerns face to face. In you email you said you liked John because he didn't pressure you and felt he treated you well. I think he deserves more than 2 stars of which you gave him. I certainly wasn't trying to give "high pressure" or using you to get "your money" quite the contrary. I felt like we listened to you about which vehicle was right for you and gave you a few options since you said you wanted to rebuild your credit and get a cheaper payment. I went over everything for you to make a educated decision. We could have easily left at our closing time and went home to our families, but felt you were trying to buy a car so we gave you ample amount of time and every opportunity to do so. We left here at 8 pm which is 2 hours after our posted hours of 6pm to wrap up a deal to make you "part of the family" I certainly don't want any hard feelings from you making your decision, but you had no car and expressed you needed one & that 2020 was a bad year, so we were planning on making your 2021 better. I am assuming you have spoken to your family and slept on this decision. As we discussed the other night we have NO PROBLEM transferring the money to another car if that is something you are interested in. We can gladly revisit this if you would like. We have plenty of cars out here and at the end of the day we want to make you part of the family. We can totally start fresh less down, less payment, less car. Let me know what the real problem is so we can move forward. We do value you as more than a customer and respect your opinion & thoughts. Would love to earn your business! Scott

Feb 08, 2021

Oakley Auto World responded

You got it! I will ask jack and get it taken care. I will half to have the review removed at the very least at this point before I can issue the credit. This is in good faith. I will also need to get your credit card info for refund. You can call me at 417-272-8208 to give the that info or you can come in. Either way is fine by me. Talk soon sir

Feb 08, 2021

J.J. responded

Scott, I so appreciate the response I got Saturday. I felt like you guys were really humble and really saw me as a person. And I am incredibly grateful for that. I sent John an email and haven't heard back from him. I received council over the weekend and as Jack offered to end the offer and return the money and I think I would like to go that route. I just think 10k down and the amount of payments I'll be paying would not be the best option for me. Hopefully John has communicated this before any paperwork was sent to the bank. You have asked me to remove my review, but I would like to do better than that, once I am reimbursed, I'll write up a solid review explaining how you guys really want to do right by your customers. Thanks, J.J.

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