Jack Regan
Jack Regan at Symdon Motors
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Jack Regan | Page 27

Service Advisor

Symdon Motors

2011 Springdale St.
Mount Horeb, WI 53572

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4.8
265 Reviews
4.8

265 Reviews

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265 Reviews of Jack Regan

May 14, 2018

Dealership Rating
Employee Rating

Side Dection System wasn’t working. Service was quick and vehicle was repaired before promised and was repaired 100 percent. Great to have side dector system working once again - I than More

by ddwilk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cindy Higgins-Regan , Steve Borne

May 21, 2018

Symdon Motors responded

Thanks for the positive feedback! We know that sometimes things will need to be repaired on all vehicles, so when you have to come in, we try to make it a pleasant experience, as hassle-free and quick as possible. We appreciate your business and the nice review. ~Angela McCully, Customer Relations Manager

May 10, 2018

Dealership Rating

Worth the wait - great service My car required a fix to its rear passenger door, they ended up needing to order additional parts to fix it, which is why it took longer than expected More

by Pottertennis16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Borne

May 21, 2018

Symdon Motors responded

Thanks so much for taking the time to write such a detailed review of what made your experience here exceptional. We do what we can to make sure your needs are met at the beginning, middle, and end of the process, and if that means an upgrade on your loaner to help out with your move, we are glad we can help. ~Angela McCully, Customer Relations Manager

May 07, 2018

Dealership Rating
Employee Rating

Excellent Service Symdon Motors is both knowledgeable and honest about what really needs to be taken care of at my visits. They even tell me what things may be coming More

by kings0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cindy Higgins-Regan , Steve Borne, Judy Lauffer

May 21, 2018

Symdon Motors responded

Thank you for the nice review! We work hard to be as transparent as possible in service and sales. We hope that if you know what services might be needed down the road, you'll be ready for it when the time comes. We will see you the next time you come in! ~Angela McCully, Customer Relations Manager

May 01, 2018

Dealership Rating
Employee Rating

Service The quality of work that has been done on my vehicle has always been top of the line. The customer service has not always been top of the line. Please More

by CPRIMROSE83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Shane Jenkins , Steve Borne, Shane McCully

May 07, 2018

Symdon Motors responded

Thank you for reaching out to us about your experiences at Symdon Chevrolet of Mount Horeb. Excellent customer service and complete satisfaction is always our goal in all departments, and I am sorry that was not the result of your most recent visit. It sounds like you have always been happy with how your vehicle has been taken care of, but in this instance, the communication between our team members was not quite up to par, and for that, we are truly sorry. Please feel free to reach out to me at the dealership, and I will confer with management to make this right for you. ~Angela McCully, Customer Relations Manager

April 26, 2018

Dealership Rating
Employee Rating

Symdon Chevrolet This is just one great dealership with people concerned about the customer. I will recommend them to anyone. I hope they continue the excellent work. More

by gdisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Andrews, Jim Koschkee, Shane Jenkins, Cindy Higgins-Regan , Steve Borne, Judy Lauffer

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