Jackson Ratcliff | Page 8

Asked about new graduate discount twice. Never recieved it even after being told was qualified. Just so happened to be required money down.. Otherwise great experience! it even after being told was qualified. Just so happened to be required money down.. Otherwise great experience! More

by LIZZY03266 Verified Customer Verified Customer

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Jackson went out of his way to find the vehicle I wanted and bring it to the dealership. He did everything he said he would and made the process seamless. and bring it to the dealership. He did everything he said he would and made the process seamless. More

by JENILYON Verified Customer Verified Customer

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Great first time buyer experience I can't say enough about how nice it was to work with Jackson when buying my first new car. I was afraid I might get taken advantage of because I know I can't say enough about how nice it was to work with Jackson when buying my first new car. I was afraid I might get taken advantage of because I know so little about the process, but he was very up front and honest with me about everything. Jackson answered all my questions and concerns, no matter how stupid or obvious they were, lol. He was very patience and not pushy AT ALL, and I really appreciated the follow up phone calls after my purchase to make sure I was happy. Everyone I encountered at the dealership was very kind and professional. I would definitely recommend anyone to go there for a new car. More

by JOHNSONMOLLY16 Verified Customer Verified Customer

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Jericho and the whole service group are always AWESOME I drive from Columbus Wi to Janesville to have my car serviced with Boucher VW. The service center and show room waiting area are always super clean. I drive from Columbus Wi to Janesville to have my car serviced with Boucher VW. The service center and show room waiting area are always super clean. The service writers are knowledgable, and polite. Jericho always looks for ways to save me money on my service. The techs are fantastic with my 2014 Jetta, and are up to date on the few recalls for my car. I am very happy with the service here. More

by JDKNIGHT36 Verified Customer Verified Customer

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Opinion on the rise I have never been very trusting of getting any kind of service done at a dealership. I have had plenty of interactions that left an extremely bad tast I have never been very trusting of getting any kind of service done at a dealership. I have had plenty of interactions that left an extremely bad taste in my mouth with service departments at dealerships, even at another dealership owned by the same group. I bought my first brand new car from Bouche VW in late 2018 and have been back several times because of the warranty, recalls and standard service. I have had nothing but a 5 star experience at this dealership. More

by TIMSPEICH Verified Customer Verified Customer

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Incredibly supportive, kind, and helpful team! Every employee we came into contact with at Frank Boucher was friendly and welcoming from the moment we walked in. This ended up being a two day proce Every employee we came into contact with at Frank Boucher was friendly and welcoming from the moment we walked in. This ended up being a two day process and the team was patient and supportive the whole way through. Thank you Frank Boucher for making my first car purchase so enjoyable! More

by RANDIARMSTRONG Verified Customer Verified Customer

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2020 VW Tiguan We had a great experience with Boucher VW working with Jackson and TJ. We didn't expect to walk out with a new vehicle but TJ made us feel very comfo We had a great experience with Boucher VW working with Jackson and TJ. We didn't expect to walk out with a new vehicle but TJ made us feel very comfortable! Great job to both! More

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Great experience The staff was very friendly and easy to work with during the purchasing process. I would recommend this dealership for sales and service of your vehic The staff was very friendly and easy to work with during the purchasing process. I would recommend this dealership for sales and service of your vehicles. More

by REINHARDT.ROSS Verified Customer Verified Customer

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New Care Purchase Was very pleased with the staff at Frank Boucher VW. They answered all of our questions...Jackson was great detailing features and aspects of the ne Was very pleased with the staff at Frank Boucher VW. They answered all of our questions...Jackson was great detailing features and aspects of the new car. T.J was also very pleasant and helpful. Made our car buying experience seamless. Would definitely recommend them to anyone looking for a great VW. We love ours. Thanks More

by TODDEHOLDEN Verified Customer Verified Customer

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My service today at Frank Boucher was such a pleasant experience as usual! The service and sales team was extremely professional and accommodating. They worked as quick as could be expected for the neede experience as usual! The service and sales team was extremely professional and accommodating. They worked as quick as could be expected for the needed service & suggested other items without being pushy. Thanks again Jericho and all for making my time at Boucher stress free! More

by SUNSHINE41406 Verified Customer Verified Customer

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