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Jackson Yuen
Jackson Yuen | Page 11
Certified Sales Consultant
Star Subaru
206-26 Northern Blvd.
Bayside, NY 11361
214 Reviews
Jackson has been with Star Auto Group for over a decade and with Star Subaru since it's opening. Jackson is fluent in Chinese and English.
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214 Reviews of Jackson Yuen
August 18, 2022
Walked into the dealership with my family to see the Forester in person, as she was unsure of size and capacity of the vehicle. Front desk confirms our appointment and sends us over to Jackson. Jackso Forester in person, as she was unsure of size and capacity of the vehicle. Front desk confirms our appointment and sends us over to Jackson. Jackson starts asking us basic questions like "What car were you looking at / for today?". We told him and I informed him my wife wanted to see the spaciousness of a Forester. He showed us a few older models that they had on hand. My wife was happy with the interior and cargo room. We walk back into the showroom floor and Jackson goes to salesman mode. I let him do his thing. He then starts writing numbers down after using a calculator (assuming he's trying to factor in his commission). We asked him for pricing on a Forester Wilderness. He turns to us and tries to talk us into a Limited/Touring model. I ask him to give us numbers on different models. He writes out pricing on a piece of paper stating the cost would be 42k +taxes and fees. Already knew about dealer markups for "market adjustment" which is a bunch of BS for dealers to make up for loss revenue. Anyway, I asked Jackson multiple times to give me an "out the door" pricing and to give me a break down on the numbers. He kept deflecting and kept asking "How much do you make?" "What monthly payments are you looking for?" "Are you trading in any vehicles?". I told him take off everything except for the pricing of the vehicle itself. He blatantly lies to me and says the car comes with "factory accessories" by default when ordering a NEW vehicle. The whole interaction is just absurd. When I told him we were leaving and not discussing any further, he runs to his manager and tells us "Since you are a returning customer, we can knock off $2000 for you." MSRP for any Forester is $5000 below the prices they were giving me. We were ready to talk numbers and give them our business but with this interaction, we went elsewhere. Needless to say. I do not recommend purchasing your vehicle from Star unless you want to pay over MSRP. The whole "dealer markup" is a scam to make people pay over what the vehicle is worth. Just like the housing market. More
by KL
August 15, 2022
The Star Subaru team was amazing! We have and always be loyal customers to the very best dealership in Queens. Everyone was so attentive and helped us every step of the way. We have and always be loyal customers to the very best dealership in Queens. Everyone was so attentive and helped us every step of the way. More
by lisascigliano23
Verified CustomerOther Employees Tagged: Mike Decosimo , Phil Musmacker
July 30, 2022
Everyone is friendly & nice. They do not rush you. Mike D. Is wonderful. Highly recommend They do not rush you. Mike D. Is wonderful. Highly recommend More
by Dosan422
Other Employees Tagged: Mike Decosimo, Demetri Gounaris, Steve Sze , Mario Aetonu, Alexander Chan, RYANN FERNANDEZ, MACKENZIE LICUL, Phil Musmacker, Jimmy Zeng
May 28, 2022
best car dealer！best service！ thank you very much ！ i will come back for second one！ will come back for second one！ More
by Big Sam
Other Employees Tagged: Mike Decosimo , Phil Musmacker
April 17, 2022
Buying a car in this store did not feel the warm and friendly service, and it was tiring to communicate. friendly service, and it was tiring to communicate. More
by 475523371
Other Employees Tagged: Mike Decosimo
March 16, 2022
Great service, Alex was helping me to get my car soon and what I needed. Higher recommended him to other buyers. what I needed. Higher recommended him to other buyers. More
by Xiaoxue Bai
Other Employees Tagged: Mike Decosimo, Demetri Gounaris, Steve Sze , Mario Aetonu, Alexander Chan, RYANN FERNANDEZ, MACKENZIE LICUL, Phil Musmacker, Jimmy Zeng
September 18, 2021
Bayside sales person Jackson Yuen was recommended by my friend and thank goodness. Jackson was efficient, followed up on everything I needed & things I didn’t know I needed. He was 100% diligent. friend and thank goodness. Jackson was efficient, followed up on everything I needed & things I didn’t know I needed. He was 100% diligent. More
by Nancy Lo
Other Employees Tagged: Mike Decosimo , Phil Musmacker
